Reviews
Hunt Valley Land Rover Jaguar
Paul Darby was an excellent partner in helping me order, secure and purchase a new Jaguar.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Rosalie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Service on my 2020 Range Rover Sport
Had a wonderful experience!!! Even reattached a piece of molding with a toggle or two. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Steven, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great
Great Experience. Quick, Efficient, No Haggle process. Pamela Keys is a professional and knowledgeable representative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Great service appointment for a low coolant light issue.
Great service appointment for a low coolant light issue. Dropped RR off at 9:00 AM and was complete same day by Noon. Also got a great car wash!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service, pricing and facilities - they went above
Great service, pricing and facilities - they went above and beyond to be sure all was ready for me when I arrived to pick up the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
AC Repair
I brought in my Jaguar for an AC problem(blowing hot air). Adrian (customer service) who usually takes care of my car servicing needs was , as always, very professional and helpful . They kept the car in the shop for few days. The problem is that the technician could not find or detect the reason for the AC problem. They recharged the AC system , put a tracing dye in and asked me to bring it back for further investigation if the problem returns We shall see
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sam, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Dissatisfied Service Customer
The dealership had to order a part for my car. I was informed at the time of order that it would take a few weeks. However, I was never notified by my service rep that the part had come in. Luckily for me, I took it upon myself to call to check. When I called, the service rep that took my call did not even want to make the appointment to have the part installed, but instead wanted me to wait to speak with my original advisor, who was out of the office that day. I insisted that I make the appointment with her because the original service advisor never even informed me that the part had arrived. We made the appointment, but I was told that the original advisor would return my call. Of course, he never did. This is very poor customer service, especially from a dealership where the cars are extremely expensive.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Karen, we are deeply disappointed by your experience at Jaguar Hunt Valley. If you'd like, please contact our General Manager at (410) 999-1901. We'd appreciate the chance to make your experience a positive one.
Great dealership
Great dealership! Everyone there was very friendly and welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kayla, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I found my service adviser to be pleasant, courtesy and
I found my service adviser to be pleasant, courtesy and very detailed as to what my opinions are.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ken, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
We really like our RR Evoque.
We really like our RR Evoque. Paul and Autonation team was amazing and helpful. We highly recommend this place
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!