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Southern Team Nissan of New River Valley

(1,134 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (540) 385-4256 (540) 385-4256
Used (540) 385-4257 (540) 385-4257
Service (540) 385-4258 (540) 385-4258

Reviews

(1,134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Team Nissan of New River Valley from DealerRater.

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They were very attentive and friendly.

They were very attentive and friendly. Ybey got my car ready in a very timely manner.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very friendly and professional and quick.

Very friendly and professional and quick. They charged me for the tire rotation which was supposed to be complimentary since I bought my tires there. Maybe that didn't get communicated. Once I pointed it out they corrected it.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent customer service and care.

Excellent customer service and care. Easy to work with and knowledgeable.! Mike rocks it everyday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were very helpful and worked with me on getting my

They were very helpful and worked with me on getting my camper trailer inspected. They are great

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They were all so perfection.

They were all so perfection. Erin made sure I was well taken care of. I would recommend her to my friends. She worked very hard to find me what I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The team went above and beyond to get my transmission

The team went above and beyond to get my transmission replaced and do other minor services. Fair price and timely return of my Rouge. I am well pleased with the Service Department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Mike Handy was a great help!

Mike Handy was a great help! He answered all my questions and was very informative of what was going on with the vehicle. I never leave reviews or surveys but this one definitely deserved one. Thanks again, Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This is the best service department that I have ever

This is the best service department that I have ever visited in my life. And Kayla was absolutely wonderful. Knowledgeable and very kind. Over the top service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Professional in every aspect.

Professional in every aspect. Would recommend to anyone looking for prompt and expert service and support.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone was so helpful at Southern Team Nissan,

Everyone was so helpful at Southern Team Nissan, especially Erin. It was my pleasure working with Erin and your team helping me find our new vehicle. Thanks again to everyone for helping me purchase our new Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.