Reviews
Don't pay them all the money until they fulfill all their
Don't pay them all the money until they fulfill all their promises. Liars across the board - management, sales, service.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to me so that we can speak directly, I'd love to address your concerns in detail. Thanks, Joanne Joanne.moniz@silkoautogroup.com Thank you for contacting Silko Volkswagen of Easton!
Trey and Rob were very professional and fair to work
Trey and Rob were very professional and fair to work with. Knowledgeable about the new 2025 VW Tiguan features and the negotiation process was quick and fair. I am a repeat customer of Silko VW as they respect and value their customers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Silko Volkswagen of Easton! Please let us know if we can be of any more assistance. Thank you for contacting Silko Volkswagen of Easton!
Jeff Richard’s kept me informed about the progress of the
Jeff Richard’s kept me informed about the progress of the repairs to my car. When I came to pick up my car it was ready on time. Jeff explained the repairs that were done and what needed to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen of Easton. We look forward to having you as one of our valued customers for many more years to come! Thank you for contacting Silko Volkswagen of Easton!
Very happy with the work done on my '96 Cabrio.
Very happy with the work done on my '96 Cabrio. Work was done timely. Staff is very professional and helpful with my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for contacting Silko Volkswagen of Easton!
place was clean, staff was very professional and
place was clean, staff was very professional and courteous., 2 hours seemed long for an pre-registered appointment, but I understand the Saturday crew is at a minimum. courteous lounge was quite comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Silko Volkswagen of Easton! Thank you for contacting Silko Volkswagen of Easton!
Jeff greeted me in the service area to have my car
Jeff greeted me in the service area to have my car serviced,he went through options available for my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for contacting Silko Volkswagen of Easton!
I wanted to be sure that I had new tires on a future road
I wanted to be sure that I had new tires on a future road trip to Vermont to see my elderly father and family. I worked with the Silko Parts Department and the Silko Service Department to get four new Michelin Tires on my car with total excellence. Jeff Richard is the best service representative, along with his Manager, John, that I have seen in years on the south shore. Even with a low level of Service Department staff, Jeff Richard saved the day. As we say in the Coast Guard, Bravo Zulu, Jeff and John, for a job well done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Silko Volkswagen of Easton! Thank you for contacting Silko Volkswagen of Easton!
My experience purchasing a new car could not have gone
My experience purchasing a new car could not have gone smoother! The sales team was a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Silko Volkswagen of Easton. We appreciate your business and hope to see you again soon! Thank you for contacting Silko Volkswagen of Easton!
Friendly, honest, hard working, explains everything that
Friendly, honest, hard working, explains everything that needs to be done. Will keep retuning for service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Silko Volkswagen of Easton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for contacting Silko Volkswagen of Easton!
Silko Volkswagen is great I had a wonderful experience
Silko Volkswagen is great I had a wonderful experience purchasing my vehicle. I was able to get accommodating service happy to have bought from silko.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Silko Volkswagen of Easton. It's great to hear that we were able to assist you and that you had such a positive experience. Thank you for contacting Silko Volkswagen of Easton!