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Glassman Automotive Group, Inc

(2,195 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award
(248) 864-4232 (248) 864-4232

Reviews

(2,195 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glassman Automotive Group, Inc from DealerRater.

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He always listens and gets the work done correctly.

He always listens and gets the work done correctly. Thank you! Roy is always the best to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I appreciate the low-pressure sales approach.

I appreciate the low-pressure sales approach. Josh responded quickly to all of my inquiries and was honest throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a very good experience.

I had a very good experience. My advisor was very kind and knowledgeable. Corey went out of his way to get my questions answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thank you for a job well done.

Glassman Service is always very good, Jeff for sales

Glassman Service is always very good, Jeff for sales information and updates. Mike as the service adviser explained the service to be done and time. Work was done quickly under the pre paid maintenance plan. Great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience was smooth and more than satisfactory and

My experience was smooth and more than satisfactory and this was due to the professionalism my Service Representative, Corey Medy. Mr. Medy was thorough in going over all the service my car needed, was patient in explaining and answering all my questions, and was a delight to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gabriel was very helpful and we were in and out in a few

Gabriel was very helpful and we were in and out in a few hours with a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Made an appointment via the on-line system.

Made an appointment via the on-line system. Brandon met me at the drop off established my vehicle’s required service. Checked me in. Provided contact info to advise on progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Appreciate Brandon’s effort on making my service visit enjoyable.

Roy was amazing to work with.

Roy was amazing to work with. I really appreciated the transparency in price and work that was completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am a repeat customer to this dealership.

I am a repeat customer to this dealership. I trust both the sales and the service departments to be competent and provide good customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service and Very polite & well mannered.

Excellent Service and Very polite & well mannered. Especially the person I dealt with Corey, he is really good at this work. He even responded quickly the day after the service have been done for my quiry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.