Oxmoor Chrysler

Needed an oil change/tire rotation and two recalls and had a good experience. Everything was properly taken care of.

I was amazed about how great my first service was at the dealership. I recently purchased my Jeep Cherokee from this dealership and was there on Saturday (10/5/24) for service. Josh was the service director and was amazing. The car was done quicker than the time they mentioned, the waiting room was very nice (even had vending machines) and I was so impressed with the overall service.

First oil change and multi- point inspection. Was in and out in less than 45 minutes..very pleased.

The dealership was able to get my vehicle serviced the same week I called for an appointment. The service rep was very pleasant and my vehicle was ready quicker than expected. Highly recommend!

Very nice folks. Service work completed in a timely manner without any issues. Highly recommended.

Adam was very professional by making updates daily it help with my day to day operations

Absolutely Horrible Service - Beware of Oxmoor Chrysler Dodge Jeep Ram! I’ve been a loyal customer of Oxmoor Chrysler Dodge Jeep Ram for YEARS, buying multiple vehicles from them and getting all my maintenance done here. You’d think that would count for something, right? Wrong. When I came in to address a corrosion issue on my vehicle, which is still UNDER WARRANTY, they flat-out REFUSED to honor it! They initially told me they would submit a claim but that never happened. They then insisted that they could do the claim beach the don't have a "Body shop attached to the dealership". Which is an absolute lie because the dealership that did have the repairs done, Shelbyville Chrysler Dodge Jeep Ram doesn't have a body shop either. As a repeat customer, I expected at least some level of respect and professionalism, but instead, I was met with nothing but dismissiveness and condescension. It's shocking how little they value their loyal customers. If you’re thinking of buying a car here, I’d seriously reconsider. They might be all smiles when they’re selling you a vehicle, but good luck getting them to honor any of the warranties or stand by their products after the sale. Oxmoor Chrysler Dodge Jeep Ram clearly cares more about making a sale than keeping their customers happy in the long run. I won’t be back, and I highly recommend avoiding this place if you value honesty and good customer service.

I did not have an appointment and they were able to fit me in early in the morning. I appreciate what they were able to do for me (battery replacement).

This was a very good experience and all involved were knowledgeable and helpful. Thank you

Everyone is very nice and kept me informed during my oil change when I bought my truck here, it was a pleasant experience.