Reviews
Two negatives.
Two negatives...people in my vehicle did not wear gloves and left black on my interior and truck was left running while sitting for a car wash. Waste of my gas and unoccupied could result in theft.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
SJ, Thank you for bringing this matter to our attention, we are very sorry to hear that our service team wasn't using the proper instruments while using your vehicle. We understand your concerns and questions and would like the opportunity to speak to you to see how we can better assist you next time. Please give us a call at our dealership and ask for the Service Manager, we would love to help you.
SHORTHANDED ON TECH'S AND KENDRA WEAVER STILL MANAGED TO
SHORTHANDED ON TECH'S AND KENDRA WEAVER STILL MANAGED TO KEEP MY APPOINTMENT AND SERVICES ON SCHEDULE. GREAT STAFF IN SERVICE DEPT.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rob, Thank you for taking the time to leave us this 5-star rating! We are glad that Kendra provided you with quality and efficient service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Very nice atmosphere and welcome feeling walking in.
Very nice atmosphere and welcome feeling walking in. Clean and comfortable. Fast service and a fair price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
She was very polite and helpful.
She was very polite and helpful. The wait was very comfortable. She explained everything that was done to my car and assured us that the problem would be handled.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star rating! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Service team is great at Spitzer Jeep dealership.
Service team is great at Spitzer Jeep dealership. I got the $299 package for LOF & multi point inspection and it's great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your 5-star rating! We are so glad that our team provided you with top-notch service during your recent service visit. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you.
Wonderful group!
Wonderful group! Treat us like family and always helpful! Highly recommend to anyone!! Thank you all!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review and recommendation! We are happy to hear that our team consistently provides you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Amazing service at this dealership!
Amazing service at this dealership! If you are in the market for a new vehicle, ask for Maria Dienes!! She was courteous, respectful and very knowledgeable! We will definitely go back in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karyn, Thank you for sharing your positive experience with us. We are so glad that Maria took exceptional care of you. She will be delighted to hear of your kind words. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Usually I love the service department, this time not so
Usually I love the service department, this time not so much. They did not call me to report on my car and it left with a new noise.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We are disheartened to hear that our service team didn't notify you about any concerns on the vehicle while serving it. We understand your concerns and questions, please give us a call at our dealership and ask for the Service Manager. We would love to help you.
We were looking to buy a Ram 2500.
We were looking to buy a Ram 2500. Many options to consider. We were almost ready to order one and the sales rep said he was hungry and needed to go eat lunch. He told us we could do it ourselves online. Not real happy about this. We will not go back to him. His name was Ron Stephan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Marley, Thank you for taking the time to write this honest review. We are very sorry to hear that your sales experience with our team member wasn't a pleasant one. We understand your concerns and interests and would like the opportunity to speak to you. Please give us a call at our dealership and ask for the General Manager, we would love to help you.
I had a scheduled oil change and was there for two hours.
I had a scheduled oil change and was there for two hours. Which I feel is ridiculous when you have an appointment
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your time and feedback. We are very sorry to hear that your service duration on your vehicle was way too long. Please give us a call at our dealership and ask for the Service Manager, to see what we can do for you. We would love to help you.