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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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This Dealership has amazing prices with great people

This Dealership has amazing prices with great people being upfront and honest about prices and options available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Matt, Thank you for taking the time to leave us this wonderful review! We work extremely hard to ensure our guests are satisfied with their visit, and we are so glad that our team took great care of you. We hope for an opportunity to work with you again. Take care!

The whole process was quick and easy.

The whole process was quick and easy. Anthony was a tremendous help and very knowledgeable. Shane was also a huge help in breaking down numbers and helping me get close to what I was looking for. Recommended these to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Alan, Thank you for your excellent review! We strive for 100% customer satisfaction, and we are glad that Anthony and Shane provided you with 5-star service. Your kind recommendation means so much to us. Safe travels!

Always courteous and caring and estimates are accurate.

Always courteous and caring and estimates are accurate. Managers are the very best in the business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jeff, We appreciate your positive review and we are happy to hear that our team is consistently kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Parker, Tyler, and Shane were all great to work with.

Parker, Tyler, and Shane were all great to work with. They were welcoming, knowledgeable, and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive review, Lucas! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Parker, Tyler, Shane, and the team may help you with.

Very nice people in the service department.

Very nice people in the service department. I got really good service and good car wash

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are pleased to hear that our team provided you with a top-notch service experience. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

When I called them to ask about the issue, they said that

When I called them to ask about the issue, they said that they couldn't find the leaking antifreeze. They never called me to tell me that they finally found it.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Mojo, We appreciate you taking the time to write this review on your service experience. We happy to hear that our service department was able to find the issue and we were able to get you out quick and easy!

Customer service great.

Customer service great. One issue was not resolved but they did everything they could to figure it out. It’s more of a manufacture ongoing issue but the other issue was resolved no problem. Great timing and easy to get ahold of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and feedback. We are glad that our team provided you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

This dealership is the best!

This dealership is the best! We always come here for work done on our car. We get the best service in the most polite and quickest time. Everyone is respectful knowledgeable and lighthearted. We actually enjoy going to our Spitzer dodge garage. Thank you guys Sharon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sharon, thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts consistently meet your satisfaction. We look forward to continue providing you and your automotive needs with our best care in your visits to come!

Had an oil change and had to wait.

Had an oil change and had to wait. They were very quick completing the service so I didn't have to wait long at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! We are glad that our team got your automotive needs efficiently taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Over all experience was great!

Over all experience was great! Only issue I would have is that how long it takes for a service, as your company would most likely say is, time is money. Same applies to your customers.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Chris, Thank you for your time and feedback. We are delighted to hear that your over all experience was so positive. But the only issue that you had was the duration of your service, we apologize for the inconvenience that you experienced. If you would like to speak to someone please give our dealership a call and ask for the Service Manager. We would be happy to help!