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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Very courteous very eager to work with you and understand

Very courteous very eager to work with you and understand your needs. One of the smoothest car buying transactions I have ever had

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Randy, Thank you for your time and feedback. We are delighted to hear that we were able to provide you with exceptional customer service at our dealership. Our entire team will be thrilled to hear your very kind words. We look forward to the next time we serve your needs again.

Had a great experience and staff were amazing and

Had a great experience and staff were amazing and helpful. Excellent customer service. Thanks and for helping me purchasing my truck.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We strive for 100% customer satisfaction, and we are glad that our team provided you with a 5-star experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

Tim is great.

Tim is great. Great communication throughout the process. Greatly appreciated them getting me in and my vehicle repaired.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Tim provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

I bought my Jeep from them 2 years ago and used their

I bought my Jeep from them 2 years ago and used their service. They have always been able to help me and provide a great service for my Jeep Gladiator I appreciathe crew in Mansfield

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are so glad that our team consistently takes great care of you and your Jeep's needs. Your safety and satisfaction are our utmost priorities. We wish you the safest of travels until we meet again!

They went out of their way to complete old recalls on our

They went out of their way to complete old recalls on our trucks that was missed over the year ,Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dennis, Thank you for your wonderful review! We are happy to hear that our team took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Convenient location Friendly people And great

Convenient location Friendly people And great service!! Will continue to utilize their services! See you in another six months!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Jewel, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle services needs are met and convenience and great results. We look forward to the next time we serve your needs again.

Very open and willing to help with my needs Good at

Very open and willing to help with my needs Good at communicating and getting back to me quickly

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this positive review! We are happy to hear that our team provided you with the quality care that you so much deserve. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

Everything was fine, but nothing blew me away as better

Everything was fine, but nothing blew me away as better any other dealership that I have worked with.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Athrens, Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again.

Everybody is helpful and professional.

Everybody is helpful and professional. Knowledgeable as well . Thanks for the power train warranty at first responder benefits.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are happy to hear that our team took great care of you. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

It was clean, the waiting room was nice and opening and

It was clean, the waiting room was nice and opening and also provided drinks and snacks for the customers.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! Providing a top-notch experience is always our goal, and we are glad that our efforts met your satisfaction. We hope for an opportunity to work with you again!