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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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It was a very smooth transaction, they answered all my

It was a very smooth transaction, they answered all my questions and went through the whole car and explained everything to me. Would highly recommend Spitzer’s.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Robert, Thank you for taking the time to leave us this wonderful review and recommendation! It is always our goal to ensure our guests' experience is as seamless as possible, and we are glad that our team was both helpful and informative. We hope for an opportunity to work with you again. Safe travels!

The service team is great!

The service team is great! Kendra does an exceptional job in having the service completed as requested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! Your safety and satisfaction are our utmost priorities, and we are glad that Kendra got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

Very good customer service, Very helpful with my problem

Very good customer service, Very helpful with my problem and service was fast and complete.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! We are so glad that our team got your automotive needs taken care of- quickly and efficiently. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

Anthony was great in finding a nice first car for me.

Anthony was great in finding a nice first car for me. I got a good trade in deal and overall good monthly deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this positive review! We are honored to have been of assistance to you with your special purchase, and we are glad that Anthony took great care of you. We warmly congratulate you on your new vehicle- on behalf of the entire team!

Very kind checked on us frequently to let us know what

Very kind checked on us frequently to let us know what was going on with our car kept us updated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

They were all very nice ppl!

They were all very nice ppl! I was even surprised when the inside looked as good as the outside

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review! We are happy to hear that our team was both kind and helpful. We wish you safe travels. If there is ever anything more that we may assist you with, please do not hesitate to give us a call.

Easiest car buying experience ever.

Easiest car buying experience ever. Sales team was great and went over everything perfectly. Would highly recommend to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! Providing a smooth, top-notch experience is always our goal, and we are glad that our efforts met your satisfaction. Your kind recommendation means so much to us. Congratulations on your new vehicle!

Very good experience, all around.

Very good experience, all around. Will definitely be going back to spitzer dodge/ram/jeep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad that our team provided you with a top-notch experience and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

Tim and Kendra took excellent care of me as usual.

Tim and Kendra took excellent care of me as usual. I have a high degree of trust in Spitzer. Thanks for taking care of our Pacifica, Wrangler, and Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are so glad that our team consistently takes great care of you and that Tim and Kendra made this experience with us no different. We hope that you continue to choose us for all of your future automotive needs!

Nice car selection that I didn’t get to browse or look

Nice car selection that I didn’t get to browse or look for a deal because I was hung up on the uncertainty when I would get my car back. They only look at one thing per diagnostic, now I got to pay another $156 diagnostic test for my other issue with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.