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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Very one is very knowledgeable and genuinely cares for

Very one is very knowledgeable and genuinely cares for their customers. Great experience over all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ryan, Thank you for your time and feedback. We are delighted to hear that our entire team was able to assist you with all your questions and concerns. If you may have any questions, feel free to contact us at dealership. We would love to help!

Easy to schedule appt.

Easy to schedule appt. Real polite people. Got in at my convenience. Upon arrival young lady checked me in and got my vehicle right into service. Nice waiting room with amenities. Mechanic was quick and thorough. Very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mike, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

I went in to get a quote and test drive a car and walked

I went in to get a quote and test drive a car and walked out with a new car. Anthony McQueen did an amazing job working with me to get the deal done. The process was seamless. He was friendly, not pushy but informative and answered all of my questions. It was my first time purchasing a car from Spitzer and am 100% satisfied with the service! Thank you, Anthony & Spitzer team for my new Dodge Hornet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Bethany, Thank you for your time and feedback. We are glad to hear that Anthony was able to provide you with top notch customer service throughout your visit at our dealership. Congratulations on your new Dodge Hornet. Please let us know if you have any questions or concerns about your vehicle. We would be glad to help!

Alan worked with my mom and I.

Alan worked with my mom and I. he was very nice and helpful throughout the whole process. Although for the rest of the dealership, they could be a little more helpful and less pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Keinath, Thank you for taking the time to write this review. We are thrilled to hear that Alan was able to assist you in finding a vehicle that was right for you and your family's lifestyle. Although you may have had some issues with the rest of the dealership we hope that you will return back to us. If you should have any questions or concerns, please call us at our dealership and ask for the Sales Manager. We would be happy to help!

This is the third vehicle we have purchased at your

This is the third vehicle we have purchased at your dealership. Great customer service. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Your continued business means so much to us, and we are delighted that our team provided you with 5-star service. It is our pleasure to assist you in any way possible. Thank you and safe travels!

Good work keep me updated and inform on problem and

Good work keep me updated and inform on problem and inform me if about the work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this positive review! Your safety and satisfaction are our utmost priorities and we are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Always friendly staff.

Always friendly staff. Got me in when my appointment was scheduled for and got it done quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

I went in to get a quote and appraisal on my car and left

I went in to get a quote and appraisal on my car and left with a new car! Anthony and the team at Spitzer was amazing to work with through the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are honored that you took the time to visit us, and we are glad that Anthony and the team provided you with top-notch service. Thank you for your excellent review! We wish you safe travels and we hope to see you again when the time comes for your vehicle's first service.

Excellent service and mechanics.

Excellent service and mechanics. Matt the General Manager even took time to talk to me and had the salesman stat the new Electric Charger in the showroom for me to hear. Cool car 👍🏼

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Marty, Thank you for sharing your positive experience with us. We are pleased to hear that our team took exceptional care of you throughout your visit. If there is ever anything more that we may assist you with, please do not hesitate to give us a call. Safe travels!

Alex did a great job, I believe this is our third vehicle

Alex did a great job, I believe this is our third vehicle that we’ve purchased from spitzer. As long as we always get that kind of service, we’ll be back. I wasn’t even shopping that seriously. Shouldn’t have driven that truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

James, Thank you for your excellent review! We are honored by your continued business, and we are thrilled that our team consistently provides you with top-notch service. On behalf of the entire team- we warmly congratulate you on your new ride! Please do not hesitate to give us a call if there is ever anything more that we may help you with.