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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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The entire buying process was easy and without pressure.

The entire buying process was easy and without pressure. The sales team was patient and helped me find what I was looking for. The paperwork to close on the purchase was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from customers and it is encouraging to hear about your positive experience. Please feel free to contact us if you have any questions about your vehicle.

First time dealing at Spitzers.

First time dealing at Spitzers. Very friendly and knowledgeable. Willing to serve customers. Well pleased!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help!

My 22 Ram has been serviced at this dealership since

My 22 Ram has been serviced at this dealership since buying it from them. The truck has quite a few problems for still having such low mileage. It's currently sitting at dealership waiting for more repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and feedback. We are sorry to hear that your 22 Ram has been having issues. We would love to speak to you more on this matter. If you would give us the opportunity, please give us a call at our dealership and ask for our Service Manager available. Thank you for your time and patience.

Very friendly and worked quickly.

Very friendly and worked quickly. Waiting area was comfortable and clean. Service center had battery for key fan in stock!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

Tim went above and beyond with my service needs, and

Tim went above and beyond with my service needs, and updating me with all the details along the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Cassandra, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Tim will be thrilled to hear that you added him to your stellar review, thank you. We look forward to seeing you again when it is time for your next service.

Everything went very good Kendra is great Spitzer is

Everything went very good Kendra is great Spitzer is great also had alignment done to my car and I'm very happy with the results

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Johnny, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Kendra will be thrilled to hear your very kind words about her, thank you. We look forward to seeing you again when your vehicle is ready for its next service.

Very nice and informative.

Very nice and informative. It was car washed off clean from salt, got a veteran discount thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are so glad that our team was both kind and informative throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

I bring my car here for oil changes even though I bought

I bring my car here for oil changes even though I bought it at a different Spitzer, they are always wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad that our team consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels.

Very clean.

Very clean. Had what I was looking for drove from Michigan to make the deal. If I was looking for another vehicle I would look and see what their have for Inventory. Will definitely keep them in mind and tell others about the experience I had with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review! We are honored that you made the trip to visit us, and we are glad that our team took great care of you. Congratulations on your new vehicle! We wish you the safest of travels- on behalf of the entire team!

Very professional and concern for the customer

Very professional and concern for the customer satisfaction. My second time working with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind review! We are honored by your repeat business, and we are glad that our team provided you with top-notch service. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.