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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Very friendly, even though they couldn't negotiate the

Very friendly, even though they couldn't negotiate the vehicle price, what I paid for was not bad comparing to other dealership. Upset that I was so excited and did not pay attention that they did not gave me the floor mats for a brand new car, now I got to buy from another place.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Isabela, Thank you for taking the time to write this review. We are delighted to hear that your experience was up to par, If there is anything that we left out please give us a call at our dealership and ask for the Sales Manager. They would be glad to help.

Communication was excellent up to the point of repair.

Communication was excellent up to the point of repair. A part or labor delay from another customer tied up a lift which turned this repair into several hours from the 30 minutes originally planned for.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. We are very sorry to hear that your experience wasn't up to par. We would love to see how we can change your review to a better one, if you would like to speak to a service manager they will be more than welcome to help you out. Thank you for your time and patience.

Arrived early they got me in ahead of time and got me on

Arrived early they got me in ahead of time and got me on my way. Very friendly staff. Nice coffee machine..

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We are glad that our team took great care of you and your automotive needs. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

Professional prompt service!

Professional prompt service! Very attentive and willing to listen to my concerns. Pricing was fair. Happy to recommend them.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Brian, Thank you for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Always a pleasure working with Spitzer.

Always a pleasure working with Spitzer. We have used their services with our vehicles in the past 8 years! Always willing to help!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review! It is an honor to have your confidence and loyalty, and we are thrilled that our team consistently takes exceptional care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

I was travelling from NY to TN yesterday when my

I was travelling from NY to TN yesterday when my Gladiator started shimmying on the highway. Timothy Wolford identified the problem and despite being booked solid with appointments did everything in his power to assist me. We were fixed and back on the road in under an hour. Tremendous service! Mr. Wolford is the kind of person every company wants working for them. Thank you so much, sir!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

On behalf of everyone here at- Spitzer CDJR Mansfield, thank you for your wonderful review and your loyalty to our dealership. Wolford will be overly excited to hear you added her to your stellar review, thank you. We are happy to hear that your vehicle services needs were met with convenience and great results. Safe travels!

I've had a good experience.

I've had a good experience. Everyone is very accommodating and Everyone is so helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else. Safe travels!

Service Teck was excellent, nice waiting area, Kendra

Service Teck was excellent, nice waiting area, Kendra kept me well informed , I would recommend her for a promotion

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Kendra will be overly excited to hear your very kind words, thank you. Please let us know if you have any other issues. We would be happy to help! Safe travels!

Great place to shop with friendly workers and visually

Great place to shop with friendly workers and visually appealing. Everyone has a good attitude and some good above and beyond with customer assistance.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brian, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels!

Best experience I had ever had and would go back in a

Best experience I had ever had and would go back in a heartbeat thank you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Ronnie, On behalf of everyone here at- Spitzer CDJR Mansfield, thank you for your wonderful review. If there is anything else we can assist you with, please let us know. Safe travels!