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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Welcoming,comforting polite great salesperson that

Welcoming,comforting polite great salesperson that finance personal was very warm and friendly great service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to leave us this positive review! We work extremely hard to ensure our guests' experience is as pleasant as possible, and we are delighted that our team was both kind and helpful. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

Excellent!

Excellent! Fast, professional. Kendra was great. She was concerned about my car problems as if they were her own. Great communication. Overall rating A+

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for taking the time to leave us this positive review! We are glad that Kendra provided you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

I enjoyed working with the salesman.

I enjoyed working with the salesman. Anthony was very knowledgeable, very nice guy to talk to. I'm very happy with the overall truck, and I'm sure I would live from Spitzer again. I'm very happy so far.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review! We are glad that Anthony provided you with 5-star service. Your satisfaction means so much to us. We wish you safe travels and we hope for an opportunity to work with you again!

Our Salesman Anthony made this buy of our 2500 Ram quick

Our Salesman Anthony made this buy of our 2500 Ram quick and easy. Was super to deal with and will deal with him and Spitzer again in the future

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulation on your new Ram! We are so glad that Anthony took great care of you and ensured your experience with us was both smooth and successful. We hope for an opportunity to work with you again. Thank you and safe travels!

My service advisor, Tim, was tremendously knowledgeable

My service advisor, Tim, was tremendously knowledgeable and helpful during the visit. Enjoy working with Tim!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Gabe, Thank you for taking the time to share your experience. We are pleased to know that our service advisor Tim has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to seeing you in the future.

Quick.

Quick. Polite. Waiting room is clean with nice array of complimentary snacks. Thanks. Would appreciate dirt soft drinks for diabetics.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Noka, Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

Anthony Mcqueen helped my daughter find the perfect

Anthony Mcqueen helped my daughter find the perfect vehicle. She was unsure what she wanted and he took his time to show her everything she wanted to see. He is very kind and not pushy. We would work with him again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amanda, Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! Anthony will be thrilled to hear that you added him to your stellar review, thank you. Please let us know when your new vehicle is ready for its first service. You won't be disappointed!

Everyone was courteous and on time .

Everyone was courteous and on time . And was treated with great respect. .They do a great job .

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Brian, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! We look forward to the next opportunity to serve you again.

Great dealership great service department the best in my

Great dealership great service department the best in my area wouldn't go anywhere else

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Ben, Thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!

Anthony helped me tremendously and made the car buying

Anthony helped me tremendously and made the car buying experience seamless. He was willing to find me the perfect car in the price range I was looking!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear about you positive experience at- Spitzer CDJR Mansfield. Our entire dealership takes great pride in providing the best possible buying experience and Anthony will be thrilled to hear of your kind words.