Reviews
They are always very nice and polite.
They are always very nice and polite. Very helpful on getting my Van taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carol, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.
They were very nice and did all they could to help.
They were very nice and did all they could to help. Even though my issue could not be fixed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dean, Thank you for taking the time to leave us this honest review. We strive to serve each and one of customers with the most upmost highest customer service. If you feel like nothing was resolved and would like to speak to a Manager, feel free to contact us at our dealership to further assist you. Safe travels and hope to speak to you soon.
Very quick and high quality service dept.
Very quick and high quality service dept.. Always friendly and helpful. Work Always done right the first time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cecil, We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help, Safe travels!
The staff was quick, polite, and personable, and they
The staff was quick, polite, and personable, and they made my service experience simple and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jess, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. Spitzer CDJR of Mansfield strives to offer our customers exceptional service both before and after the sale. Safe travels and we hope to see you in the future.
Awesome service great waiting room service advisor very
Awesome service great waiting room service advisor very nice everybody there were very helpful thanks for a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help, Safe travels!
Excellent service!
Excellent service! Service done professionally and the price was fair. Even got a free car wash!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+, with that free car wash! Please contact us should you need anything else. Safe travels!
They treated me great and did everything they said they
They treated me great and did everything they said they would do . Courteous and helpful in explaining the features on the truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your time and feedback. We are pleased to hear that your experience with us was so positive. We look forward to seeing you again when you are ready to purchase your vehicle. Safe travels!
Professional, reliable, and respectful.
Professional, reliable, and respectful. Definitely will be coming back in the future. Thanks again for everything!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and feedback. We are pleased to hear that your experience with us was so positive. We look forward to seeing you again when you are ready to purchase your vehicle. Safe travels!
I was kept waiting for 6 hours and nothing was done to my
I was kept waiting for 6 hours and nothing was done to my truck. You scheduled an appointment to perform two recall items. They were not completed because you didn't have the parts. Shouldn't you have checked that before you had me wait so long? You did do some research on finding a shift cable. I appreciate that. However, I was told that the person handling my vehicle came out looking for me and I wasn't there. I was. I saw him at least six times and made eye contact with him. He did not seek me out. Next time I will go to a different dealer. Thanks. Steven Hertzler
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Sorry to hear about the poor communication regarding your service. I'd love to get some more information so we can ensure it won't happen again in the future. Please give us a call as soon as possible to better assist you, as we value each and one of our customers and don't want to lose you. Hope to hear from you soon, safe travels and Happy holiday's!
Alan Beran could not help me on December 24 because they
Alan Beran could not help me on December 24 because they were closed. That really messed with my schedule. I didn't like it as well but he was willing to come in early on Thursday morning after Christmas. When I mentioned that to a gentleman in parts/service at 8 AM he said, nah he won't be here before 9, he lied to ya. That's sales for ya! BUT!!! 8:20 and Alan was there! Got is right out on a test drive, had the vehicle washed and cleaned while we did the paperwork, made everything super easy and straight forward and we were down the road and headed home in a very short time!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Alan will be thrilled to hear that you added her to your splendid review, thank you! We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!