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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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We loved working with Riley.

We loved working with Riley. She answered questions and explained things clearly. We would work with her again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and feedback. We are delighted to hear that our exceptional service keeps you coming back for service on your vehicle. Riley will be over-joyed to hear that you added her to your stellar review, thank you! Safe travels and Happy holiday's!

Great service!

Great service! Mistakes were made, but corrected and the fee was waived as well! Thank You!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience, we are glad that the small issues we corrected! We look forward to seeing you the next time your car needs service. Safe travels and Happy holiday's!

Very friendly and quick service.

Very friendly and quick service.Answered all questions,fair price for service.clean atmosphere.Very impressed.will Come back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and feedback. We are delighted to hear that our exceptional service keeps you coming back for service on your vehicle. We look forward to seeing you again for your next vehicle service. Safe travels and Happy holiday's!

Ease and Simplicity.

Ease and Simplicity. No issues. Couldn’t be happier with the service I received Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sherri, Thank you for being a repeat customer and entrusting in us to service your vehicle. We realize you have many choices when it comes to service and we appreciate that you chose- Spitzer CDJR of Mansfield. Safe travels and Happy holiday's!

This is a great dealership I've had nothing but a good

This is a great dealership I've had nothing but a good experience since I leased my first car here.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Kayra, We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to hear about your positive experience. Please feel free to contact us if you have any questions about your vehicle. Safe travels and Happy holiday's!

Tim was excellent to work with.

Tim was excellent to work with. Took care of my appointment and kept me informed during the whole process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive Tim will be thrilled to hear that you added him to your stellar review, thank you! We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!

Riley was great to work with.

Riley was great to work with. Only thing, is still waiting on 2nd key fob.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Lets us know if you don't receive that key fob, so we can further assist you. We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!

Very easy to schedule and service staff is always top

Very easy to schedule and service staff is always top notch. Oil change completed on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Safe travels and Happy holiday's!

Very good service very good service very good service

Very good service very good service very good service very good service very good service very good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Happy holiday's!

I got an oil change, the vehicle leaked all the oil out

I got an oil change, the vehicle leaked all the oil out afterwards and now I am battling this situation with Spitzer. Although the spitzer team has been accommodating I now have a vehicle that has been driven with no oil and am worried that the vehicle will be subject to many engine issues down the road: I am currently waiting on a resolution from the Spitzer team

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.