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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Over the years, Spritzers Ram service department has

Over the years, Spritzers Ram service department has been there for all my vehicle maintenance. They have been exemplary in all my visits and have kept me running smoothly throughout all of my vehicle purchases with them. Staff is always friendly and upfront, kind and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they are always friendly, upfront, kind and courteous. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

I had a wonderful experience everything went well I drove

I had a wonderful experience everything went well I drove 3 hours to get a great deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this positive review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with A+ service. We are happy to know that they made your experience wonderful. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

Good place to deal with Good people and service work was

Good place to deal with Good people and service work was done when told it would be

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Providing quality and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that the work was done when told it would be. We wish you safe travels until we meet again!

Colton was fantastic!

Colton was fantastic! Great service! I will definitely be coming back again for service when needed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful for you leaving Colton this flawless review! We are thrilled to hear that Colton took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was fantastic. We look forward to serving you again in the future when the time comes.

This was by far the smoothest car buying experience I've

This was by far the smoothest car buying experience I've ever had. I went in for one particular and ended up looking at several, so shoutout to Maria for being patient and running around for me. I will happily recommend this dealership to friends/family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wilky, We greatly appreciate you for leaving Maria this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Maria could provide you with top notch service. We are delighted to know that she was patient and ran around for you. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

Courteous staff, job completed in a timely manner,

Courteous staff, job completed in a timely manner, complimentary car wash, fair pricing. item backed with warranty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Amanda, Thank you for leaving us this fantastic review! We are glad to hear that our team took amazing care of you and your automotive needs. We are happy to know that they were courteous and completed your service in a timely manner. Please do not hesitate to let us know how we may be of further service to you.

I made my appointment online so I went to Kia and it

I made my appointment online so I went to Kia and it wasn't that side. Then was going to use the coupon they sent guess I can’t use it because the VIN number doesn’t match. But the VIN number doesn’t match any vehicle I own.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Providing outstanding and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are sorry for the trouble you faced during your service here. Please contact us here at the dealership and ask for the Service Manager to see if there is anyway we can help. Thank you we wish you safe travels until we meet again!

I have been coming to Spritzers for service since I

I have been coming to Spritzers for service since I purchased my 2016 Dodge ram and have been completely happy with with the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

OPOSUMN, We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that you have been completely happy with us. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

I have been looking for this specific car for two months

I have been looking for this specific car for two months and have had bad experiences at different dealerships. When I saw this dealership online I felt like this was the one. I had an appointment with and he was very nice. He made sure I was satisfied with the price of the car and made sure I knew all the knowledge about it as well. He was very honest and answered all of my questions that I had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Zephanyan, we couldn't be more pleased that you found our dealership to be trustworthy for your big upgrade excellently guided by our expert Remington of Spitzer CDJR Mansfield! Your recommendation takes us to a new level and we extend our wishes for joy and safety in your new Dodge!

I was very pleased with the help I received from Anthony

I was very pleased with the help I received from Anthony and with the treatment that I received in total to make sure I got the deal I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

RENYE, Thank you for leaving Anthony this positive review! We are so appreciative of the opportunity to work with you and we are glad that Anthony could provide you with A+ service. We are happy to know that he made sure you got the deal you wanted. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!