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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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I was very pleased with how patient my salesman was

I was very pleased with how patient my salesman was trying to fulfill my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kathi, Providing first class service is so important to us here at Spitzer CDJR Mansfield and we are glad that Anthony's efforts could meet your satisfaction! We are thrilled to know that he was patient while trying to fulfill your needs. Congratulations on your new vehicle- behalf of the entire team!

WAS ABLE TO GET ME IN RIGHT AWAY.

WAS ABLE TO GET ME IN RIGHT AWAY. STAFF WAS FRIENDLY AND KEPT ME UP TO DATE ON THE PROCESS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful for you leaving us this wonderful review! We are pleased to know that our team was friendly and kept you up to date on the process. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Great dealership salesman, service, and finance are great

Great dealership salesman, service, and finance are great wouldn't go anywhere else love the experience and inventory

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for leaving us this remarkable review! We are delighted to know that our team are great and you loved your experience. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

Excellent service, very convenient to use, clean,

Excellent service, very convenient to use, clean, friendly environment. Service personnel were courteous and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Providing impeccable and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were courteous and friendly. We wish you safe travels until we meet again!

Kendra is awesome.

Kendra is awesome. Appreciate the help she gives me. I wouldn’t take the Wagoneer anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jason, We are grateful for you leaving Kendra this exceptional review! We are pleased to know that she was awesome and you appreciate the help she gives you. We look forward to serving you again in the future when the time comes.

For my first time being there from out of town, was nice

For my first time being there from out of town, was nice even though I had one vehicle in mind

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

OAKWOOD, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team made your experience nice. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

Everyone in the service department is so helpful, I enjoy

Everyone in the service department is so helpful, I enjoy having my vehicles serviced and talking to Tim, Tiffany and Kendra.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Albert, Providing exemplary and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that Tim, Tiffany and Kendra's efforts could meet your satisfaction! We are thrilled to know that they were so helpful. We wish you safe travels until we meet again!

I received very good service.

I received very good service.Kendra very knowledgeable and kind.I would Irecommend this dealership highly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Kendra this amazing review and recommendation! We are happy to know that she was very knowledgeable and kind. Please do not hesitate to let us know how we may be of further service to you.

Kendra was a real sweetheart to talk to on the phone.

Kendra was a real sweetheart to talk to on the phone. Very willing to help me out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Barry, We appreciate you for leaving Kendra this stellar review! We are delighted to know that she was very willing to help you out. If there is ever anything more that we may help you with please do not hesitate to let us know.

Everyone is always so nice.

Everyone is always so nice. The waiting area is very clean and inviting. It makes 39 minutes go buy very fast!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this terrific review! We are happy to know that everyone was so nice and made the time go by fast. Please do not hesitate to let us know how we may be of further service to you.