Reviews
The issue with my car was quickly found.
The issue with my car was quickly found.the parts were ordered and the service was completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for you leaving us this stunning review! We are thrilled to hear that our team took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that they found the issue with your car quickly. Please drive safely and do not hesitate to let us know how we may be of further service to you.
Had prompt service appointment and great customer
Had prompt service appointment and great customer service. Good quality professional job and friendly staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing prompt and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they did a professional job and were friendly. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Top notch.
Top notch. Colton and another person (sorry, didn't catch her name), stayed after work hours on a Friday to help me out. Long story short, Colton said he would take care of me and did he ever.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for leaving Colton this terrific review! We are glad to hear that Colton took stellar care of you and your automotive needs. We are happy to know that he delivered on what he said. Please do not hesitate to let us know how we may be of further service to you.
Everyone one was very knowledgeable and friendly.
Everyone one was very knowledgeable and friendly. I will continue to do business there in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Max, We are grateful for you leaving us this exceptional review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were very knowledgeable and friendly. Please drive safely and do not hesitate to let us know how we may be of further service to you.
Very helpful and Tim kept me posted on everything that
Very helpful and Tim kept me posted on everything that needed to be do on my Jeep. Very nice.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We are glad that Tim took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your Jeep needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Couldn’t rotate tires the wheel lock was missing.
Couldn’t rotate tires the wheel lock was missing. Your people always change the tires, they must have not put it back in my car. Will have to make another appointment now, after Spitzer gets the lock key. My windshield has a film on the outside now after they washed it. I cant get it off.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Nobody knows anything!
Nobody knows anything!! Got an oil change, when I called to schedule I asked the price and how long oil change was good for. The answer I got was we haven’t done oil changes in a while so i don’t know the price and oil change last 10,000 miles. I go to get oil change the guy there says oil lasts 7,500 miles, when I got in my truck sticker said change at 3,000 miles. I then called back and the guy I was dealing with said don’t pay attention to that it last 7,500. I tried to call service manager and get to the bottom and have left a message and hasn’t returned my call. also there was a recall on my truck I didn’t know. I never asked them to look at, they go ahead and look at it and then charge me to look at.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very nice salesman.
Very nice salesman. Very helpful I love my new car. I would refer everyone to them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your new ride! Thank you for the great review, and for choosing our dealership. We look forward to your next visit, take care.
My husband & I have dealt w/Spitzer for years.
My husband & I have dealt w/Spitzer for years. Very reliable, no issues ever, great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving our team this positive review. We are glad to provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Safe travels!
You guys tried to sell me work that was done on my car 2
You guys tried to sell me work that was done on my car 2 months ago. You diagnosed the problem and told me to bring it back to where I bought it. I did that. Two months ago where they fixed it. Then under routine oil change maintenance you guys tried to sell me the same work not knowing I had it done already.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair