Reviews
Nice people to deal with always willing to help with
Nice people to deal with always willing to help with problems very efficient Good People
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, Providing immaculate and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were nice to deal with and willing to help you. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
They were patient with us while we worked to communicate
They were patient with us while we worked to communicate with our loan officer. They were accommodating. They were honest, and polite. You could tell that there was pride in their work, and company. I definitely want to be a repeated customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amead, We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were patient and accommodating. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!
Colton took me in for the oil change even though I was
Colton took me in for the oil change even though I was scheduled at Kia, or so I thought. Colton was very patient and explained things. I think I may just come to the CDJR side for service from now on. You have a better waiting room.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Theresa, We are grateful for you leaving Colton this flawless review! We are thrilled to hear that Colton took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was very patient and explained things to you. Please drive safely and do not hesitate to let us know how we may be of further service to you.
Tim, Kendra & the new guy are amazing to deal with!
Tim, Kendra & the new guy are amazing to deal with! Great smiles & pleasant attitudes! They know their stuff about the vehicles! I love my Dodge Ram 1500 & so does everyone else!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for leaving Tim and Kendra this fantastic review! We are glad to hear that they took amazing care of you and your automotive needs. We are happy to know that they were amazing to deal with and had pleasant attitudes. Please do not hesitate to let us know how we may be of further service to you.
Even though I had my car in their 3 times for the same
Even though I had my car in their 3 times for the same problem it has never been fixed. I had a lot done but I can’t understand this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Arna, thank you for letting us know about your recent visit and concerns about the details of your visits. We like to apologize for coming short of meeting your standards in servicing your vehicle. Here at Spitzer Kia we hold our integrity for excellent guest care to our top priority and it is incredibly important for us to ensure clarifications and correct the steps we may have missed to provide the utmost thorough assistance you and every customer deserve. Please allow us to work towards smoothing this kink out in a way you will be in agreeance with by reaching out to our General Manager Matt Studer at .567.247.0254 at your earliest convenience. We wish you safe travels and enjoy the open road until we speak!
Everyone from start to finish was awesome!
Everyone from start to finish was awesome! Got us out the door in no time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Darcy, We greatly appreciate you for leaving us this marvelous review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were awesome from start to finish. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!
I always have a good experience getting my truck serviced
I always have a good experience getting my truck serviced with spitzer motors in Mansfield.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing outstanding and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they made your experience a good one. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Remington showed us options within the parameters we
Remington showed us options within the parameters we provided and answered all of our questions so we could make the best decision for our needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for leaving Remington this terrific review! We are so appreciative of the opportunity to work with you and we are glad that Remington could provide you with stellar service. We are happy to know that he answered all of your questions. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!
Everyone was really nice and took really good care of me
Everyone was really nice and took really good care of me and they were very respectful of my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stephanie, We are grateful for you leaving us this stunning review! We are thrilled to hear that our team took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that they were really nice and very respectful of your vehicle. Please drive safely and do not hesitate to let us know how we may be of further service to you.
This visit marks the second time I brought my 2020 jeep
This visit marks the second time I brought my 2020 jeep Cherokee for the same issue and they are unable to find the problem. The first time I brought the vehicle in it was less than a year now the warranties about the wire out and I’m gonna be stuck with an issue that I might have to pay out-of-pocket because that service center is unable to find the problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Jon, we thank you for your review on your experience with your vehicle and our services! It is much to our concern that your issues are properly attended to and we offer you to speak directly with our Service Director Greg Gilliam at 567.247.0254 at your allowance to turn your experience around in timely manner. Until then, please enjoy the open road with safety!