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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Easy scheduling process, fast and friendly service.

Easy scheduling process, fast and friendly service. Sent me a video of the inspection process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's wonderful to know that our team kept you up to date during your service appointment! It is our pleasure to serve you and your automotive needs in any way possible. Take care!

Real friendly, they know what there doing they try to get

Real friendly, they know what there doing they try to get it done as fast as the can.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We appreciate your business. Please be sure to give us a call if there is anything our team may help you with further!

Don't have any complaints with the dealership.

Don't have any complaints with the dealership. Always do what they say or what I ask and. Work with me if any issues arise while I'm there and. Kendra and Tiffany always help me with everything I need

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that Kendra and Tiffany ensured that your experience was both smooth and efficient! Thank you for the positive feedback. They will be honored to hear of your kind words and satisfaction. Safe travels until we meet again!

Always happy to see me also great parts people even

Always happy to see me also great parts people even though I don’t need them yet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! It is an honor to know how confident you are in our efforts, and we are glad that our team could provide you with a 5-star experience. We hope for an opportunity to work with you again!

Excellent service and very polite!

Excellent service and very polite! My car was in great hands The tech was wonderful as well

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very quick, friendly Did very well letting me know what

Very quick, friendly Did very well letting me know what was going on and directed me to the waiting room. Suggested to go ahead with my tire rotation while I only scheduled an oil change. Also suggested my free car wash!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Tiffany is an excellent service person.

Tiffany is an excellent service person. She does a great job of informing and keeping updated.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

KCLEMONS2, we are super delighted that Tiffany is an excellent Service Advisor for your visits providing important information and thorough communications for Spitzer CDJR Mansfield! We wish you safest of travels in your Dodge Ram!

Not bad wait time, did just what the vehicle need always

Not bad wait time, did just what the vehicle need always bring my car there.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! It is our pleasure to serve you, and we hope that you do not hesitate to let us know how we may be of further service to you in the future!

Fast and affordable Friendly service and nice waiting

Fast and affordable Friendly service and nice waiting room, with snacks drinks and a bathroom to use.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I missed my scheduled appt.

I missed my scheduled appt. but Tim worked with me and was able to get me in the same day. The service was quick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.