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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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I have nothing negative to say about the place.

I have nothing negative to say about the place. I would refer people to go there.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so glad to be of assistance to you, and greatly appreciate you taking the time to leave this 5-star review! We wish you the safest of travels until we meet again!

Excellent service, Kendra is honest and upfront w me, she

Excellent service, Kendra is honest and upfront w me, she offered discounts that I was entitled to, was told that a certified jeep mechanic worked on my Cherokee.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

TP. BAKER, Providing excellent and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that Kendra's efforts could meet your satisfaction! We are thrilled to know that she was honest and upfront with you. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

Excellent customer relations for the service department

Excellent customer relations for the service department Always willing to help and good at listening.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

This dealership is great with excellent service and any

This dealership is great with excellent service and any questions answered Will continue to use this dealership for my vehicle needs!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Your 5 star rating for our dealership is greatly appreciated, G! Thank you for your trust in us regarding your comfort and safety. Have fun on the open road!

They were awesome and very helpful They were really good

They were awesome and very helpful They were really good about keeping updated about my jeep

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Coninetrisha, it is our honor to receive your positive feedback in helping us do better as a team! Please have fun and safety on the road!

Kendra Weaver was very helpful with all my questions that

Kendra Weaver was very helpful with all my questions that I had. I would recommend people to ask for her to help you if you had any questions about your vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing the positive experience you had with Kendra! We are honored to have had the opportunity to work with you, and happy to provide you with 5-star service. Wishing you the safest travels!

It was good.

It was good. Unfortunately, the tech found issues that were expensive and unexpected, but the dealership was able to find parts and complete the repair in time for me to pick up my daughter from school. Over all, a really good experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

At first, I was scared, and then Maria gave me hope

At first, I was scared, and then Maria gave me hope without being pushy ! She's definitely your best dealer for what I have experienced !

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Maria this positive review! She will be honored to hear of your very kind words and to know how confident you are in her efforts. If there is ever anything more that we may help you with, please do not hesitate to let us know!

Consumer response

Thank you!

The high was the car wash the low would be me wondering

The high was the car wash the low would be me wondering who was going to help me when I first arrived ... no one was here to help me that's for sure. That was a little annoying

Rating breakdown (out of 5):
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.

Quick and easy to purchase a car The best experience

Quick and easy to purchase a car The best experience we've ever had when purchasing a car

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! It's great to know that our team was both kind and informative. Your satisfaction means so much to us. Congratulations on your new vehicle! We hope for an opportunity to work with you again.