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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Accommodating, service oriented.

Accommodating, service oriented. Great place to take your vehicle for service. Both Tiffany and Kendra are awesome service advisors!

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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this positive review! We are happy to hear that Tiffany and Kendra could provide you with a smooth, pressure-free experience. We hope for an opportunity to work with you again!

Was a very excellent experience.

Was a very excellent experience. Kendra had told me back in January that I would be needing tires soon, and if I could wait, they would be having a sale in March. I called, she remembered me and we discussed which ones so wanted and she would call me when they came in to schedule appointment. A couple of days later she called and we scheduled. I came in, and they said it would be about 2 hours, and I waited. It was done just before 2 hours. Kendra even registered the warranty for me. Love working with Kendra Weaver!!!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Kendra this 5-star rating! We are so glad that she could provide you with top-notch service and will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!

My experience with Spitzer was great.

My experience with Spitzer was great. Everyone I dealt with was very friendly. Tiffany was awesome about helping me out with my loaner vehicle, and letting me know what was going on with my truck.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! We are delighted that Tiffany provided you with a 5-star experience. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with!

The process was very quick and painless.

The process was very quick and painless. Ron was an amazing help with getting me my dream car.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! We are so glad that Ron could get your automotive needs taken care of. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Kinds Briggs always assists me for all my maintenance

Kinds Briggs always assists me for all my maintenance needs. She is always honest with me and looks out for my best interest. I will always deal with Linda Briggs.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Linda this positive review! We are so glad that she took great care of you. It is our pleasure to assist you in any way possible. Take care!

Our service was an hour and a half long.

Our service was an hour and a half long. Very professional and courteous to us. We were pleased.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review, Mike! We are so glad that our team could provide you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to let us know!

Service was really good!

Service was really good! I did not like that I was charged $100 for engine filter that cost $50 and takes 2 minutes to install, my husband wasn't happy

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  • Overall experience 4.0
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Number one in my opinion.

Number one in my opinion. Best customer service Recommend Spitzer's to friends and family Awesome

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! We are so glad that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service.

Patient and assuring Really nice guy chill laid back gets

Patient and assuring Really nice guy chill laid back gets the job done Is patient

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  • Overall experience 4.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! Providing quality and reliable service is so important to us, and we are pleased that we could get your needs swiftly resolved. Please drive safely!

Great Everything was on time and service was completed in

Great Everything was on time and service was completed in a timely manner. Good job

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! We are so glad that our team took great care of you. Please do not hesitate to let us know if there is ever anything more that we may help you with.