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Spitzer CJDR Mansfield

(2,680 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Tiffany and the staff were really nice and friendly.

Tiffany and the staff were really nice and friendly. Tiffany had my wife and I laughing with the stories she was telling us. She was very helpful and honest with our vehicle. We will send people to her if anyone plans on taking their vehicle there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about Tiffany. We look forward to serving all your automotive needs in the future.

Comfortable atmosphere, and I was treated with respect

Comfortable atmosphere, and I was treated with respect and felt like was important. Great experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! We greatly appreciate the opportunity to work with you. Safe travels until we meet again!

Work done on time and Kendra saved me a lot of money.

Work done on time and Kendra saved me a lot of money. Excellent service. Very clean service area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Kendra this positive review! It is our pleasure to assist you in any way possible. We wish you safe travels and hope to see you again the next time your vehicle is ready for service!

Always friendly good experience every time I visit

Always friendly good experience every time I visit remember who I am very positive Wouldn't take my vehicle anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to know that we could get your automotive needs efficiently taken care of. Thank you for your positive review and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

Nope Nope Nope Never again, this is so annoying Wow, you

Nope Nope Nope Never again, this is so annoying Wow, you need to get rid of this

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I left a goggle review yesterday Working with Kendra was

I left a goggle review yesterday Working with Kendra was such a pleasant experience, professional and knowledgeable. Thank you Kendra for all your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Kendra provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

Everyone was polite and explained all details and delays

Everyone was polite and explained all details and delays with the appointment. Happy with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review, Tracy! We're are delighted to hear that Kendra has always been a big help when your vehicle is in for service. Take care!

Consumer response

Kendra was polite and explained everything throughout the appointment.

They were willing to work me given my circumstances of my

They were willing to work me given my circumstances of my lease. Their service is quick and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this great review and for the 5-star rating. We are thrilled to hear of your comments. Safe travels!

It was good they took my car right in was completed in

It was good they took my car right in was completed in less than a hour and final bill was same as estimate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad you had an outstanding experience with our excellent staff! Thank you for your 5-star review, and we hope to work with you again!

They failed to take note of what I told them and then

They failed to take note of what I told them and then changed me to find out the information. Then could not make the repair with out doing a costly replacement. I found a shop that could do the repair for a fraction of the cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.