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Spitzer CJDR Mansfield

(2,680 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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They are always quick to help and get my trucks in for

They are always quick to help and get my trucks in for service / recall / warranty. service department is very good. Parts department goes above and beyond, to find what I need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are honored that you took the time to visit us, and to make your experience with us both smooth and successful. Safe travels until we meet again!

This was our first experience with Spitzer Jeep and

This was our first experience with Spitzer Jeep and Tiffany made it completely comfortable. Communication was awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this wonderful review! Providing top-notch service is so important to us, and we are glad that Tiffany's efforts could meet your satisfaction. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Tiffany was knowledgeable and polite She provided

Tiffany was knowledgeable and polite She provided information regarding our need for a new battery

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! It's wonderful to know that Tiffany provided you with top-notch service, and she will be honored to have earned your kind recommendation. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with.

Fast, curtious, friendly, helpful and answered all my

Fast, curtious, friendly, helpful and answered all my questions. I will definitely come back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! It is our pleasure to serve you. Please do not hesitate to give us a call if we may be of further assistance to you in the future!

The dealership was very communicative and quick.

The dealership was very communicative and quick. I'm very please with the service. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing the positive experience you had with us, Emily! We are delighted to provide you with 5-star service. If there is ever anything more that he and the team may help you with, please do not hesitate to let us know.

Great.

Great... always accommodating Great. They are always very accommodating and professional ! Great. They are polite, accommodating and very professional !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased that our team could provide you with a 5-star experience. Thank you for your positive review and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

Very professional, seemed very concerned with the issue

Very professional, seemed very concerned with the issue Kept me up to date and made the process very easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this great review and for the 5-star rating! Our team will be thrilled to hear of your comments.

Friendly, informative, explained operations of the

Friendly, informative, explained operations of the vehicle, explained the process and meaning of paperwork. Process was quick, and smooth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to know that you had an outstanding experience with our excellent staff! Thank you for your 5-star review, and we hope to work with you again.

I have always had a positive experience with this

I have always had a positive experience with this dealership. This is the 5th car I have purchased from this dealership and I will go no where else because of the staff here!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this amazing review, James! We are always happy to get you into a vehicle that you love- while providing you with top-notch service. It is an honor to have earned your confidence and loyalty. We warmly congratulate you on your newest vehicle- on behalf of the entire team!

Came in for an oil change.

Came in for an oil change. Tim was amazing and thorough They were very quick to get the job done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review. We're are delighted to hear that Tim has been a big help when your vehicle is in for service. Safe travels until we meet again!