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Spitzer CJDR Mansfield

(2,680 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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We were able to schedule an oil change online and was

We were able to schedule an oil change online and was askew to set the appointment pretty easily. We were told it would take 45 minutes to do the oil change and rotate the tires. They did it within that time frame. They also told us, that since I don't travel over 5,000 miles a year, I only have to change my oil and rotate tires, once a year.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your 5-star rating! It is always our goal to ensure our guests' experience is as pleasant as possible. Wishing you the safest of travels- on behalf of the entire team!

It is a family atmosphere.

It is a family atmosphere. They are very courteous and helpful. Everything from providing a drink/snack bar in the waiting area to the service clerks, customer oriented. Don't mind waiting at all.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. Providing top-notch service is so important to us, and we are proud that our efforts could meet your satisfaction. If there is ever anything more that we may help you with, please do not hesitate to let us know!

Tim was great to work with.

Tim was great to work with. Excellent service! Fast completion of work performed on my vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and glad that Tim made your experience with us an all-around success. We wish you the safest of travels- on behalf of the entire team!

Always get EXCELLENT service at Spitzers!

Always get EXCELLENT service at Spitzers! In a world where good service has disappeared, it’s great to see a business that makes you feel cared for!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that our team could provide you with a seamless, 5-star experience. Thank you for your positive review and we hope to see you again the next time you are in need of automotive service!

Friendly customer service but most importantly very fast

Friendly customer service but most importantly very fast on the repair! Please working with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Susan, Thank you for sharing this positive review! Your safety and satisfaction are of the utmost importance to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Maria Dienes was great.

Maria Dienes was great. It was a very good experience to but a car from there.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your 5-star rating! We are so glad that Maria could provide you with top-notch service. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!

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Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this 5-star review. Looking forward to seeing you again!

Always Great Service.

Always Great Service. Always prompt and courteous, and takes care of whatever issue that I have. Because of that, when I need another truck I will go there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this positive review! We are overjoyed to could provide you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

I showed up just to look.

I showed up just to look. Wasn’t planning on buying and Kurtis came out to greet me and ask a few questions. He wasn’t pressing for me to buy something but just very helpful and persistent. He made my experience far greater than I have had in the past at other dealerships. Most of them these days act like they don’t want to sell a car and Kurtis just disregarded today’s norm and was very pleasant, professional and helpful. Very impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Kurtis this positive review! We are honored by your business, and glad to provide you with the quality care that you deserve. We are delighted to hear of your kind words and to know how confident you are in our efforts. Safe travels until we meet again!

Very straightforward.

Very straightforward. Not pushing. Upfront with all the details Good selection of vehicles Numbers were explained well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this 5-star review! We are proud to have earned your kind recommendation and look forward to an opportunity to work with you again.