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Spitzer CJDR Mansfield

(2,680 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Remington Thompson was great help showed us all our

Remington Thompson was great help showed us all our choice’s we want to see and was very good sales man.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! We are so glad that Remington could get your automotive needs taken care of- quickly and efficiently. If there is ever anything more that we may help you with, please do not hesitate to let us know.

This dealership is the most amazing one I have ever dealt

This dealership is the most amazing one I have ever dealt with, never had an issue my cars have been great and the service oh the service is wonderful Beth gray and Jason Meyers’s are amazing humans! They don’t just shove you into a car they sit with you and actually try and get what you want and if not they put you into something amazing either way they’re awesome!!!! Will forever go here for my cars no matter what because the service there is ALWAYS AWESOME!!! They never fail to reach out and check in and make sure all is well and they fix anything that needs fixed they always figure something out thank you guys so much !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jasmine, Thank you so much for your excellent review and recommendation! It is an honor to have earned your confidence and loyalty, and happy to know Beth and Jason took great care of you- while providing you with a smooth, 5-star experience. We look forward to serving your automotive needs for years to come.

Always prompt and courteous at every service appointment.

Always prompt and courteous at every service appointment. All aspects of service explained clearly so I understand what was done to my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! It is an honor to know how confident you are in our efforts, and we are glad that our team could provide you with a 5-star experience. We hope for an opportunity to work with you again!

Very friendly and clean Ron Stephan has sold us our 3rd

Very friendly and clean Ron Stephan has sold us our 3rd Kia now and he is our man from now on . Great experience with all at Spritzer in Mansfield sales and service department! Would recommend Ron to anyone,who is interested in a Kia !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Ron this excellent review and continuing to choose our dealership! We are overjoyed that he could provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your newest ride!

Always pleasant and friendly, answer all questions,

Always pleasant and friendly, answer all questions, prices are reasonable. No complaints from any visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are so glad that our team could provide you with top-notch service and make your experience with us remarkable! It is our pleasure to assist you in any way possible. Safe travels!

I’m well pleased with the way my appointment went today,

I’m well pleased with the way my appointment went today, it was done with a lot pride

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. Looking forward to seeing you again.

I am giving my service a 5 rating out of 10 because all

I am giving my service a 5 rating out of 10 because all requested things were not completed. Requested fire rotation and it was not done. Service advisor asked where my wheel lug lock was and I said in my glove box. Mechanic “couldn’t find jt” so he the tires were not rotated. Advisor came to tell me work was completed except the tire rotation because the wheel lock couldn’t be found. She popped my glove box and the lock was right there.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and great service with a smile along with fantastic

Quick and great service with a smile along with fantastic comunication. I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! We appreciate your business and are pleased that our team could provide you with a remarkable experience! Please do not hesitate to give us a call if anything!

Ron helped us so much and showed so much appreciation for

Ron helped us so much and showed so much appreciation for our business. He answered all questions we gad. Would definitely work with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are so glad that Ron could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Take care!

Scheduled service was on time, and took the exact amount

Scheduled service was on time, and took the exact amount of time they stated. Staff is always friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to provide you with 5-star service. Thank you for the wonderful feedback and recommendation. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with!