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Spitzer CJDR Mansfield

(2,680 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Gwyn , was very helpful about time and keeping me

Gwyn , was very helpful about time and keeping me informed about progress of service while I waited. Careful explanation of service before l left the store. Very polite and helpful throughout. THANKS GWEN HALL. Y

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so glad that Gwenyth could be of assistance to you, and greatly appreciate you taking the time to leave this 5-star review! Please do not hesitate to let us know how we may be of further service to you in the future. Safe travels!

Everything was a great experience!

Everything was a great experience! He helped me pick out my tires and if was all done in a timely fashion.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We are delighted that our team could provide you with the quality care that you deserve. Please do not hesitate to let us know if there is ever anything more that we may help you with!

Ready to check me in and take care of my issue.

Ready to check me in and take care of my issue. However, the issue isn't resolved and I'm not sure they have a solution

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always helpful with the oil changes They were able to

Always helpful with the oil changes They were able to schedule me with a same day appointment.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and so glad that our team could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. Safe travels until we meet again!

Very friendly service, clean, waiting area, communicated

Very friendly service, clean, waiting area, communicated every step along the way. I felt appreciated that I did business there.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Adam, Thank you for taking the time to leave this 5-star rating! We are so glad to provide you with the quality care that you deserve. We wish you the safest of travels- on behalf of the entire team!

The service was done in a timely manner and they even let

The service was done in a timely manner and they even let me keep there till I was able to pick it up. Thanks

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We are so glad that our team could provide you with a 5-star experience, and we greatly appreciate your positive review! Please do not hesitate to let us know if there is ever anything more that we may help you with.

The staff at Spitzer was very nice and very helpful.

The staff at Spitzer was very nice and very helpful. I will recommend Spitzer to other people.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! We are so glad that our team consistently takes great care of you. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.

Great service would recommend the dealer to any one tim

Great service would recommend the dealer to any one tim is the best. He always helpsme

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Tim this positive review! We are so glad that he took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We look forward to your next visit!

They are the best.

They are the best. Very fast and informative on what is going on when servicing my jeep. Thank you to everyone for being so nice.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your great feedback! We are overjoyed that our team could provide you with the quality care that you deserve. Wishing you safe travels and hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

Great customer service.

Great customer service. Always friendly and knowledgeable. Service is quick and shuttle is very convenient if you have to get to work and back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! Offering efficient service is so important to us, and we are pleased that our efforts met your satisfaction. We appreciate your business and hope to see you again the next time your vehicle is ready for service!