Reviews
My recent experience with purchasing a Subaru Forester from Jenkins Subaru was top notch. I can't say enough good things about my interactions with Latoya Flanigan, Internet Salesperson, Jamie Radcliff, Sales Consultant, and Jason Matthews, Sales Manager---All were responsive, friendly, knowledgeable and willing to accommodate any reasonable requests. Truly a hassle-free experience.
My recent experience with purchasing a Subaru Forester from Jenkins Subaru was top notch. I can't say enough good things about my interactions with Latoya Flanigan, Internet Salesperson, Jamie Radcliff, Sales Consultant, and Jason Matthews, Sales Manager---All were responsive, friendly, knowledgeable and willing to accommodate any reasonable requests. Truly a hassle-free experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership charge me $180. and didn’t fix a thing. They said the body shop broke it and need to fix . The body shop said they didn't touch it and would fix it but charge me. I did n't break it so why should i pay for sensor.
The dealership charge me $180. and didn’t fix a thing. They said the body shop broke it and need to fix . The body shop said they didn't touch it and would fix it but charge me. I did n't break it so why should i pay for sensor.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Corey Williams took great care of me like he always does.I’ve bought 4 vehicles from Jenkins now and they are always willing to help.
Corey Williams took great care of me like he always does.I’ve bought 4 vehicles from Jenkins now and they are always willing to help.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I have bought many cars over the years but Jenkins is the first dealership where I’ve actually enjoyed the experience. From being greeted by Shannon’s smiling face at the front desk to working with Michael White to test drive and decide on a car to Patrick Campbell to sign the final paperwork. This is the first time I purchased a car from Jenkins but have had my Subaru serviced there since moving to the area in 2020. My experience with the service was always top notch and made my decision on where to purchase easy.
I have bought many cars over the years but Jenkins is the first dealership where I’ve actually enjoyed the experience. From being greeted by Shannon’s smiling face at the front desk to working with Michael White to test drive and decide on a car to Patrick Campbell to sign the final paperwork. This is the first time I purchased a car from Jenkins but have had my Subaru serviced there since moving to the area in 2020. My experience with the service was always top notch and made my decision on where to purchase easy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I am not fond of car lots because I despise high-pressure sales tactics. It was refreshing to not find that at Jenkins! Madelyn was great to work with from start-to-finish and Michael White provided excellent assistance on the visit we made during Madelyn's day off. I appreciate their help in restoring my faith in dealerships!
I am not fond of car lots because I despise high-pressure sales tactics. It was refreshing to not find that at Jenkins! Madelyn was great to work with from start-to-finish and Michael White provided excellent assistance on the visit we made during Madelyn's day off. I appreciate their help in restoring my faith in dealerships!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I have nothing negative to say. I was extremely pleased with the whole purchase and the car is amazing! April couldn't have been nicer and she knows her stuff!
I have nothing negative to say. I was extremely pleased with the whole purchase and the car is amazing! April couldn't have been nicer and she knows her stuff!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership is easy access, allows easy communication of car problems upon arrival, and quite waiting area until labor completed.
The dealership is easy access, allows easy communication of car problems upon arrival, and quite waiting area until labor completed.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Madelyn was the absolute best sales person! i have never had a better experience when choosing a vehicle. Michael in finance was great! I believe Shannon was the woman I met in service who made me feel like part of a family. This is the absolute beat location! I had visited another Subaru location and well. The woman I met was very nice, it was not an experience. The whole process at Jenkins was it true experience and I am beyond grateful.
Madelyn was the absolute best sales person! i have never had a better experience when choosing a vehicle. Michael in finance was great! I believe Shannon was the woman I met in service who made me feel like part of a family. This is the absolute beat location! I had visited another Subaru location and well. The woman I met was very nice, it was not an experience. The whole process at Jenkins was it true experience and I am beyond grateful.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I leased a 2026 Subaru Outback. The process was quick and easy. I have purchased several Subarus from Jenkins and have always received great service and customer support.
I leased a 2026 Subaru Outback. The process was quick and easy. I have purchased several Subarus from Jenkins and have always received great service and customer support.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I traveled over 13 hours to purchase a car from this dealership. So I'm sure that I would be treated a bit differently that others that would be back for service and other stuff often. Heading home I had a tire issue that I had to get repaired. Noticed then that it had new tires, but they were not the correct tires for the car. And no spare. Then at about the 11 hour mark on the way home, the car shut down giving me a "drivetrain malfunction" warning. This left me on the side of the road that had no shoulder and was very scary as cars came within inches at 80 MPH or so. It has been well over a week and I am still waiting for the paperwork to be sent to me that I need to get the car registered. Just some pretty frustrating stuff. Emails and calls have not helped.
I traveled over 13 hours to purchase a car from this dealership. So I'm sure that I would be treated a bit differently that others that would be back for service and other stuff often. Heading home I had a tire issue that I had to get repaired. Noticed then that it had new tires, but they were not the correct tires for the car. And no spare. Then at about the 11 hour mark on the way home, the car shut down giving me a "drivetrain malfunction" warning. This left me on the side of the road that had no shoulder and was very scary as cars came within inches at 80 MPH or so. It has been well over a week and I am still waiting for the paperwork to be sent to me that I need to get the car registered. Just some pretty frustrating stuff. Emails and calls have not helped.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car