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Barnett Chrysler Dodge Jeep Ram

(68 reviews)
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:00am–6:00pm
Tuesday 9:00am–7:30pm 7:00am–6:00pm
Wednesday 9:00am–7:30pm 7:00am–6:00pm
Thursday 9:00am–7:30pm 7:00am–6:00pm
Friday 9:00am–5:30pm 7:00am–5:30pm
Saturday 9:00am–5:30pm Closed
Sunday Closed Closed
New (866) 539-9877 (866) 539-9877
Used (866) 541-4197 (866) 541-4197
Service (866) 541-5043 (866) 541-5043

Reviews

(68 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Barnett Chrysler Dodge Jeep Ram from DealerRater.

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Great customer service and no hassle pricing approach. ...

Great customer service and no hassle pricing approach. Low pressure. Allowed to drive several vehichles, got the straight scoop on how models were made and why they drove a certain way, allowing for us to make a decision we were happy with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John didn't put down other dealerships I mentioned...

John didn't put down other dealerships I mentioned visiting or their products. He didn't pressure me into buying something the first day I went for a test drive, which I really appreciated. He emailed me later in the week with news that they just got a Jeep in with the features that I wanted and was in my price range. I can't say enough about the non-pressure of this sale and the exceptional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience. The entire staff was helpful and...

Great buying experience. The entire staff was helpful and accommodating. We really enjoyed working with our salesperson Dave Marcotte. He made the buying process quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Will not buy from again. Came up with some xx line of how...

Will not buy from again. Came up with some xx line of how my car wasn't worth blue book and when they put it on the lot was almost twice more than they gave me for trade in. Talk about an a** xxxxxx. Denny Hecker got what he had coming and so will this dealer.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Have been buying or leasing vehicles from this dealership...

Have been buying or leasing vehicles from this dealership since 1984 and have always had great service, driven great products, and am very appreciative of the whole staff there. We will continue to buy/lease from this dealership because of who they are and how they work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great experience today at this dealership. Sales...

Had a great experience today at this dealership. Sales rep made me feel very comfortable and had the vehicles I wanted to test drive ready. He helped point out the features and differences between the vehicles I tested which helped me make an easier and informed decision. I didn't plan to leave the dealership with a new vehicle today but they made the process so easy without putting any pressure on me whatsoever. I'm very happy with my decision and would highly recommend Rick Sorenson and Barnett Chrysler Jeep Kia to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Staff here spent significant time ripping on competitors...

Staff here spent significant time ripping on competitors and disparaging them. While this may or may not have been true, I never feel good when I'm being sold into buying from someone for MORE money based on their saying that the person offering the better deals are LIARS. So we did the due diligence and went down to visit a dealership an hour away (New Prague Auto Group) who had a similar minivan for sale. Turns out that they WERE telling us the truth. the deal WAS good and we got it done. We saved thousands of dollars going with NPAG over Barnett. We live locally and it was a tough decision - we like to buy local and be loyal customers. But the vibe was bad from the beginning and we felt like they were holding something back from us. We didn't leave the place with a good feeling - unsure we will ever go back. -- Dave in White Bear Lake

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

REAL BAD SALES MANAGER (KEN ROUGNES) REFUSE TO GIVE ME...

REAL BAD SALES MANAGER (KEN ROUGNES) REFUSE TO GIVE ME HIS CARD EVEN , TURNED HIS BACK ON ME IN HIS OFFICE, IN FRONT OF FELLOW SALE'S STAFF, LOL AND THEY CALL HIM A SALE'S MANAGER. I WOUL'NT LET HIM MANAGE HOT WHEEL'S IN A GARAGE SALE!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.

It was a great experience from walking in the door until...

It was a great experience from walking in the door until I left. The sales person was very knowledgeable and answered all of my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was pleased with the overall experience in purchasing a...

I was pleased with the overall experience in purchasing a new car at Barnett Chrysler Jeep Kia. This is my second purchase at this dealership and I would recommend it to others. I received a fair price for my trade-in. The sales person (Rick Sorenson) knew the product, communicated clearly, and the process was completed quickly and professionally. I am absolutely please with my new purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.