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Barnett Chrysler Dodge Jeep Ram

(68 reviews)
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:00am–6:00pm
Tuesday 9:00am–7:30pm 7:00am–6:00pm
Wednesday 9:00am–7:30pm 7:00am–6:00pm
Thursday 9:00am–7:30pm 7:00am–6:00pm
Friday 9:00am–5:30pm 7:00am–5:30pm
Saturday 9:00am–5:30pm Closed
Sunday Closed Closed
New (866) 539-9877 (866) 539-9877
Used (866) 541-4197 (866) 541-4197
Service (866) 541-5043 (866) 541-5043

Reviews

(68 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Barnett Chrysler Dodge Jeep Ram from DealerRater.

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Exellent serv. !!

We are very satisfied with the purchases on my new Jeep Cherokee it was smooth even with the credit and they help us to find the best rate on the bank

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Satisfied buyer

Thanks to Dave,Cathy and trever for the excellent service while buying our 2018 Jeep renegade. Thy made our purchase excellent. Thanks you guys! Great team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying our new jeep renegade

We had a vehicle we were upside down on with a not so great interest rate told them how much we had down and the payment amount we were comfortable with got us a great interest rate and a car payment we can handle with a brand new car thanks Justin you guys were AWESOME

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Old time sales hustle with a twist of rudeness

The sales rep was uninformed and when you don't jump through their hoops rude and beligerant, finally walking away with a snarky over the shoulder insult. He treated me like I was an idiot . I told him what I would pay (the advertised price) but it would be the out the door price (14K) He wanted it in writing, I told him if you say yes, I'll write a check right now. He said that's not the way we do it. He was insistent so I said I guess that means no, that's fine. You have my number. He shouted at me, "You do it our way or you don't do it at all. WHAT A HORRIBLE DEALERSHIP. I sent this info to Barnett e mail 3 days ago with a request for an apology. No reply. Avoid these guys at all costs. One other thing to show their dishonesty. I aasked if van was repainted. His answer, I doubt it. I pointed out the pebbling and lack of smoothness. He said I'm not sure but if it was that was considered in the price. My integrity aantenna went up.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

2 New Car...Great, service and price

Easy process, as I am an Internet buyer. They understood, I wanted a clean process. 2 hour deal including my trade appraisal. I was a Luther girl.....was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good experience.

Good experience so far. I was met at the door and welcomed in to the Jeep dealership by Jolene. They had jeep Cherokee ready for test drive loved the Jeep and purchased it that afternoon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I got there and we got help right away

Great pece to buy a new car and lookin forward to do business with you guy's again sometime in the future thanks for you business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Drove 5 hours to look at cars. Was a great experience.

Was pouring raining out they pulled cars inside for us to look at. No pressure and awesome to work with. Whatever they said it was done quick and efficient. Will be back. Thanks again Trevor and Emmanuel love the new Journey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

4th purchase

This is the 4th car I have purchased/leased with them. I go back because of the goid experience I have had. Tim, sales manager, and Jolene are great to work with and I highly recommend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Deal And Easy!

I was super busy today and was worried that finding my new car would be a ridiculous process. It couldn't have been simpler and I got the exact car I wanted with the least amount of effort I have ever had to put into getting a new car. So easy! Seriously! My process today: 1. Barnett.com-->Clicked chat and told them the exact car I wanted. 2. Phone call to me (within 20 minutes)-->Bryan Barnett calls me and asks me a few basic questions. 3. Phone call to me (15 minutes later)-->I've located the exact car you would like and can have it here as soon as tomorrow! We agree on terms. 4. I go to Barnett.com and get pre-qualified (only had to fill out two minutes worth of information). 5. Shelby calls me back (within 15 minutes)--> Reviews details and tells me to come in and finish up the paperwork tomorrow and drive home my new car! Excellent Job. I have never had buying a car be so easy and I got the exact car I wanted with a great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.