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Chapman Dodge Chrysler Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (544 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Dodge Chrysler Jeep Ram from DealerRater.

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Got me into my dream car!

John Klein was my associate for the purchase of my dream car. A Dodge Charger Hellcat. He was beyond helpful and assisted me in getting the absolute best deal possible on both my trade in and the new vehicle. I would absolutely do business again and have already recommended people to him for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy to make that dream a reality, Michael! We hope to see you again!

Amazing experience

I had an amazing experience at Chapman Horsham. My salesman Andrew Dubin was wonderful. He was knowledgeable and patient. I definitely recommend Chapman Horsham.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Susan, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!

service

just in for service , very efficient system and friendly staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate your feedback! We hope to be of service to you again! Take care!

Chapman Ford sales team

Was unsure of what I wanted, sales staff took the time to run as many vehicles as I requested until I was comfortable with the final number. Got the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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F 250 4 X 4

Based on a search by my daughter to find an F250 that was in my price range and had the features I wanted I drove an hour and a half...twice...glad I did...Chapman worked with me and I now own the perfect truck.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bob HARRIS

Everyone was Friendly, salesman never asked me once I decided I didn't like the car that I drove an hour to see if I would like to see anything else.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Car was sold already

The car was sold already but they had it on it's website still.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Kerrick, thank you for sharing this recent experience with us. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (888) 470-9516 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

Car dealer

Jon Klein was a great car dealer. He made the car buying process very easy. He was so knowledgeable about the process and all of the cars on the lot. I would recommend him to all of my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jill, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

Eyleen Archie

Awesome experience with Steve Levitt. Steve provided me with great customer service skills

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep Cherokee Latitude 2017

Worked with Dave Campbell. He was very helpful, knowledgeable, and determined to make sure we were satisfied customers. Would recommend him to anyone who is in the market to buy/lease a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!