Chapman Dodge Chrysler Jeep Ram

robert hamlett, went the extra step in helping me put together myorder . i had gone to two other dealers and dinot get the help.

Fast, I have very little time in my schedule to do this. The experience was fairly quick and only required 2 visits. If it had been a lengthy process I probably would not have done it. I worked with Fred Bell during my visit and he kept the experience quick, easy and painless.

Both Ken Marko and Chris Capen were very friendly and personable. I would definitely refer friends and family to visit either of them if they were looking for a new vehicle.

I always receive prompt, efficient and courteous service from the Service Department at Chapman Chrysler-Jeep. In particular, the efforts and performance of George Nightlinger (service manager) and Scott Smith (service technician) are noteworthy and deserving of a "job well done" as we say in the Navy.

I arrived without an appt while in for a body shop estimate. Tim stopped what he was doing and test drove my Jeep to be sure he understood my problem. Alfredo called me to confirm my maint appt and then again to tell me all was fixed. Much appreciated. I have not driven the vehicle yet but feel good that the problem was diagnosed and fixed, per Alfredo. Thx

The excellent professional customer service that was provided by Alfredo Vaz. He was courteous, friendly and made the experience very smooth.

Service was quick and I was informed there were things that needed to be replaced while under warranty and I got that done also.

I like the friendliness of all the attendants and how they explain in detail what is wrong and the cost.

I dealt with Mariano from the service dept who was so honest, helpful, and most importantly concerned with our predicament. I initially called Fred Beans who only wanted money and paid no attention to customer service. Mariano took my call, listened, got back to me in a short time after launching his own search for answers, and as a result our car was fixed under an extended warranty by Ford. He surely deserves very much a blessing. Seriously, I'll call no other place now!

The service dept. took my call promptly; serviced my car when they said they would; did everything I asked and the car needed and did it in the time frame they promised.