Reviews
Write a reviewService experience last week
My tire pressure was reading low on my rear passenger side tire and Alfredo told me to bring it in
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
The patience the sales person and sales manager took to come to an agreement in the sale of our ford escape
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Restoring my faith in dealership repairs.
Waiting for me to authorize any work done before doing it, as well as the convenience of the free shuttle home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent new car purchase
Very helpful staff. Matt and Ron were eager to assist in any way they could. Matt was consistent in staying in contact with me, but not overly aggressive or pushy- I appreciated that. Ron offered a finance package that was better than what I had originally anticipated using.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
RAM 2500
Chris was a great salesman. Made sure that we got everything we needed and worked with us until we were happy.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
EVERY THING WAS JUST FINE
everyone at chapman was committed to see I had a good experience.i had the oil changed and a problem with the elec.seat.i think I was out in about one hr.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Delivered Great Service
Rich did a great job in keeping me informed on what the status of my car was and got everything done on schedule which was great with the Memorial Day weekend ahead.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly environment
Everyone is nice and they respect your time amd try and get you out in a reasonable time. Love the free treats as well. Been coming here for about a year and have had no issues at all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and very friendly
The Service Advisor Mariano has always made me feel welcomed and has done everything to make my service complete. He is the best
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good service
alfredo was very god, kind, I liked how he thank me for calling right back after he left me a message I trust this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
