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Chapman Dodge Chrysler Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (544 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Dodge Chrysler Jeep Ram from DealerRater.

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Knowledgeable Sales Staff and No Hard Sell

John Mahoney is an excellent salesman. Doesn't pester and there's no hard sell, which I appreciated last year when my wife was looking for a car and we decided to go with C&C and John. He provides information, works the best deal he can and gives you time to think. Been to other dealerships lately and they are relentless. In fact, after telling three of them that I've already purchased a car, they are still e-mailing and calling me. I'll never go to them again because of that. Love my new car and I'll be a Chapman customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful service

Nice people to deal with! Everyone is so pleasant. Fast service. People listen to what you say and take time to clarify things they do not understand. A nice change from past experiences I have had at service places.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service Experience

Quick diagnosis and repair of my vehicle. Alfredo Vaz was very helpful and spoke with my warrenty company to get some other worked done that I did not know that I needed. It was a very pleasing experience. I will use your company for my future service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellan service and professionalism. very pleased

Fred Bell was professional, helpful and did not pressure us in any way. Jose was also helpful and professional. the entire process was pleasant. we had a friend with us who was so impressed with the service, he is going to come back to lease his next car at the end of the month.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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jeep service

very good, keeps me up to date. They do their best to accommodate my work schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Mr Fred Bell sold me my car. He is a very kind and patient salesman. everyone at the dealership was nice and helpful. I would buy another car from there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast service for fixing key fobs.

My key fob was fixed fast and correctly. It was an easy process to go though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and dealership.

The service listened to me and kept me updated on my vehicle. The baked goods, coffee, news papers and TV are great. This gives customers something to do while waiting, and make the time go by faster.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service!

I like dealing with the same service representatve (Mariano) as I feel as though he knows my car, better than I do! The waiting area is very welcoming with the coffee and choice of baked goods (yummy)! Makes waiting time fly by!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I really liked that Robert (my salesman) was on my side from the beginning in helping me to find what I wanted, and that he took the time to explain everything I didn't already know. He's awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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