Reviews
Write a reviewQuality experience
They made it easy and dealt with a sudden situation that was time constrained so my plans were not disrupted
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership. Very clean
It's always a pleasure to do business with Chapman Horsham C&C Ford Chrysler Jeep Dodge. It's not a dealership where you have to look for help when you walk in. Everyone is polite and pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Has great inventory
There was enough inventory to chose from. This is the second car I have bought with both being favorable experiences.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great front desk service
My service rep, Jim, was very helpful and understanding when I brought in the wrong paperwork. I couldn't ask for better service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent job on repairs
I was kept updated of how the repairs were going & completion time of the job, Worked with my non factory warranty company to get the defective parts covered under this warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
check engine light on
clean facility; intake process easy; they called after 1/2 day gone just to say have not got it in yet, but should be in the afternoon and was just providing status update.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service
As always everybody considerate, friendly, professional! Although having a recall is inconvenient, always a pleasure to deal with everyone there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Ability to get an appt. Service rep also looked around at other dealerships to find the part. As this is my 17 year old's vehicle it is very important that it is safe.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alfredo is great
Alfredo is great to work with in the service department. Also the service staff is great. easy to schedule, drop off the vehicle and have the work completed as scheduled.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Speedy Oil Change
The staff was very friendly and helpful. They took care of my oil change quickly and made sure they addressed any questions I had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
