Reviews
Write a reviewGreat service; very comfortable waiting lounge
Your service department employees are very professional. They serviced my Ford as expected and in a short period of time. I appreciate how well my appointments go. I also really liked the waiting lounge and coffee maker!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
excellent service dept
everyone very knowledgeable and eager to assist - much appreciated; thank your staff in the service dept. for putting up with my calls regarding towing and repairing my daughter's car. I'm in Newnan; she is in Dahlonega. Good to have someone I could trust help us out. My brother, Bill Miller, at AutoNation (Gene Evans Ford) in Union City recommended you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent buying experience at Billy Howell Ford
Doug Bollinger was a pleasure to work with. My wife and I both enjoyed our buying experience on Saturday working with Doug. We purchased a 2014 Ford Escape. Everything went very smooth and efficient. We definitely will recommend Doug and Billy Howell Ford to our friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT JOB OVER ALL
VERY NICE PEOPLE. TREATED WITH RESPECT. dealership did what it took to get the deal completed. nice and organized dealership.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Billy Howell dealership
They made me at ease immediately. It was a great experience! That's the best dealership I've ever visited! I'd definitely go there again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Service staff was very professional and courteous. The work I had done on my car was completed in a timely manner. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Dealership Around
The entire experience. From the time Doug introduced himself to the time Bruce signed the papers with me. There was no pressure on me at all. Doug made sure I understood everything there was to know about the car and Bruce made sure I understood everything I was signing. I was treated like a customer and not a number.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, nice customer waiting area
I really like the redesigned customer waiting area. I brought my laptop and worked while waiting for my car to be finished.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
internet purchase of a Featherlite trailer
Dealing with Mickey Kennedy. I have never met Mickey in person ,just over the phone but he treated me and the deal like I was a long term client. Cannot say enough about his professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Experience
Bruce was very welcoming and made me feel that he wanted my business. The only thing that I expect now is the after sale customer service on the couple of items that we discussed. Brake issue and small dent repair. If we can complete these items - #1 in my book and thank you very much for making my experience a pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
