Reviews
Write a reviewGreat service and friendly staff
Everyone was pleasant and my car was ready for pick-up in a timely manner. I will definitely come back to service my car here. I recommend this place for car service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Perfect!!!
Mickey listened to our needs and addressed them and delivered what we desired with time and patience...and we truly appreciate his attitude and professionalism which is over and above expectations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, courteous staff
We were very happy with the quality and courteous service we received. Our car was done in a timely fashion. We will continue to use Billy Howell as our service provider for our car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great year end deal
Buying from Randy Mankovitch. He was friendly, courteous, helpful, informative, and resourceful in getting me a vechicle I liked for the price I was willing to pay.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Lincoln Dealer
Brenda was OUTSTANDING!!! Showroom was Lincoln quality! Best buying experience for a car in 10 years. Everyone was well informed and the process was very smooth. I really wish all Lincoln dealers were as nice as this one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for that great recommendation! Our customers are our number one priority and it's encouraging to know that Brenda provided you with the level of service you deserved. Congratulations on your new car! We look forward to helping you with any future automotive needs. Sincerely, Brenda Howell, bhowelllaye@howellford.com
Great great service, beautiful friendly location!
Mickey was my salesman and he was awesome. First of all, he carefully explained all of my loan options and showed me several versions of the Ford Escape and what each would cost. I loved that he was very informative without presenting an overbearing sales pitch at all. We found a solution to get the payment that I wanted and the Ford Escape Titanium with all the extra components that I wanted and now love. The loan person (I'm sorry I can't remember his name - just awful with remembering names) was also very very good. He helped me complete the sale with elegance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Ford! I am happy that Mickey provided you with pressure-free, efficient, and well-informed customer service. At Billy Howell Ford Lincoln, we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream vehicle with the confidence that they have made the right decision by coming to our dealership. Feel free to call or stop by if you have any questions! Best regards, Brenda Howell, bhowelllaye@howellford.com
Great experience
The friendly atmosphere and knowledgable sales staff. Randy is great and took the extra steps to make sure we were staisfied with our new Fusion. This is the second vehicle he's helped me with.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review, Charles! Our customers are our number one priority and it's encouraging to know that we provided you with the level of service you deserved. We thank you for your continued business. Sincerely, Brenda Howell, bhowelllaye@howellford.com
Nice waiting room.. visit your show room
I call your service dept in advance..Mike Kelly has ben very helpful in setting the best days and time in most cases..This prevents me from having a long wait....
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate you taking the time to share your feedback with us! I am very pleased to hear that our consistent professionalism and great customer service impressed you. We can't wait to see you for your next servicing appointment. Regards, Brenda Howell, bhowelllaye@howellford.com
Great service, great salesperson
Brenda M. was the best sales person we have dealt with in a very long time. She was responsive, organized and on top of our transaction. She was in no way aggressive or pushy making the experience delightful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Billy Howell Ford Lincoln and congratulations on your new car, Peter! We are happy to hear that Brenda M. was able to meet all of your expectations and that everything went so smoothly. Please let us know if you need anything else regarding your new purchase. We hope to see you again soon! Best Regards, Brenda Howell, bhowelllaye@howellford.com
Billy Howell, is a first class dealership!!!!
Billy Howell Ford, was a wonderful experience and extremely professional! ALL of the staff where FRIST CLASS...anyone wanting a new, preowned car Billy Howell is the BEST! Thank you, so much BILLY HOWELL FORD!!!! LORD JESUS, RICHLY BLESS YOU!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What kind words! Thank you for taking the time to share with us. At Billy Howell Ford Lincoln we aim to raise the bar and ensure 100% customer satisfaction. I'm happy that our team exemplified our commitment to professionalism and fantastic service in order to help make your visit a success! We're always here to assist you so do not hesitate to reach out in the future. Sincerely, Brenda Howell, bhowelllaye@howellford.com