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Mathews Ford Marion

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (471 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
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2022 consumer dealer award
New (866) 946-3104 (866) 946-3104
Used (888) 289-4400 (888) 289-4400
Service (877) 517-0608 (877) 517-0608

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mathews Ford Marion from DealerRater.

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Nice professional staff, always willing to please the...

Nice professional staff, always willing to please the customer. I would hightly recommend the service dept. They always check every thing on the vehicle to make sure everything is working

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

very professional staff. appt. time as scheduled. check...

very professional staff. appt. time as scheduled. check in and check out were easy. service thorough. excellent experience door to door. i was very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service rep Jeremy Hieser is absolutely the best. He...

The service rep Jeremy Hieser is absolutely the best. He exceeds all expectations for me. Also, Tim Flinchbaugh and Jim Woodson have been fantastic. Thanks all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Customer service good, just need to clean better the car...

Customer service good, just need to clean better the car from inside before you give it to the buyer, service needs to check details inside

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jeremy was very helpful while my car was having problems....

Jeremy was very helpful while my car was having problems. He wanted to make sure I knew that status of my car if there were any updates and wanted to get it to me in a timely manner. They gave me a 2 year warranty on the part that was fixed which will definitely help out!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service! Paid great attention to detail....

Great customer service! Paid great attention to detail. Went the extra mile to get my vehicle back to the way it was before the accident.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They bent over backwards to go above and beyond to help...

They bent over backwards to go above and beyond to help me. All employees were friendly and polite. They stand behind their work and their word also. Bud B.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Their customer service was excellent and I appreciated...

Their customer service was excellent and I appreciated them dealing with the insurance company. The repair job looked perfect!! It looks brand new! I would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great work done in a timely manner I've dealt with this...

Great work done in a timely manner I've dealt with this location several times even know I was not ecstatic with the outcomes every time overall they take care of their customers and make sure my work truck is operating nice and smooth with offical Ford parts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly customer service, prompt repair and excellent...

Friendly customer service, prompt repair and excellent work. There is a twenty five word minimum so I am continuing to type until I reach 25

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.