Reviews
Write a reviewSatisfied with Service for the work they had to do...
Satisfied with Service for the work they had to do Tremendous job I only have Ford service both my vehicles were there as far as I am concerned the best in town
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The guys in the service department are always rock solid!...
The guys in the service department are always rock solid! They treat me with respect and are very professional with my F-150 pickup truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was searching for a good option to replace my current...
I was searching for a good option to replace my current Ford. Mark Warner contacted me on line and nwe discussed what I needed. Mark invited me to visit Mathews Ford Marion to see if he could help me. We discussed my needs and desires in a replacement vehicle. Mark made a suggestion and I liked it but I needed a little different. Mark gave me another suggestion. It fit my needs to a "T". We completed the necessary paper work and the new auto was delivered to me. The ride home was great. It worked out great. I took my wife to show her our new car and went for a ride in it. She kept asking me questions: The "does it have this and that kind". Went to dinner and she said "George, you made an excellent choice. I love it." Thank you Mathews Ford Marion.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I feel that Jeremy and the Service department did...
I feel that Jeremy and the Service department did excellent work and we’re very gracious and professional in all aspects I’ve been Getting service here for many years because of this . And I will continue bring my vehicles for service at Matthews ford because of this their service department should be commended
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Said my 2nd key could not be programmed so really did...
Said my 2nd key could not be programmed so really did nothing for me in the long run. Good news I didn't get charged for that nothing. Didn't wait to awfully long for that nothing
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
In 1992 I purchased my very 1st brand new car from Mathews. They helped me find insurance and go thru the loan process. I was 20 then. Loved that car. Now I met with a sales person a couple months ago but chose to buy my Ford elsewhere this time. However, when I asked questions and needed help figuring things out with this new vehicle, Mathews was willing, friendly and at least tried to help and it didn't cost me a dime. Unfortunately they were not able to program the spare key I found in the car.
I have been a customer for many years as they have...
I have been a customer for many years as they have always treated me with respect and courtesy. They take very good care of my car and explain things being done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeremy, Josh and the team are always super helpful,...
Jeremy, Josh and the team are always super helpful, pleasant, and courteous. We werent even sure what was wrong with my car, and the shop was busy, but they fit me in fairly quickly.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really appreciate the people at the service desk. I...
I really appreciate the people at the service desk. I made an appointment with what I thought was the Mathew Ford location and I was mistaken. But they made room for me anyway and changed my oil and rotated my tires with a smile. I really appreciate them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Community-oriented; proud; legacy; thorough. I always...
Community-oriented; proud; legacy; thorough. I always feel confident when working with the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You guys always do a great job thank you for squeezing me...
You guys always do a great job thank you for squeezing me in
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair