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Mathews Ford Marion

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (471 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (866) 946-3104 (866) 946-3104
Used (888) 289-4400 (888) 289-4400
Service (877) 517-0608 (877) 517-0608

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mathews Ford Marion from DealerRater.

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I had an emergency and the dealership was willing to get...

I had an emergency and the dealership was willing to get me in right away and fix it. They were all very respectful and made me feel welcomed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was good but prices were high. Next time I’ll...

Service was good but prices were high. Next time I’ll shop around for better prices.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service. Helped provide the information we...

Great customer service. Helped provide the information we where looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great staff and wonderful technicians. It was a quick...

Great staff and wonderful technicians. It was a quick turnaround for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very pleased with their work on the body of the car...

I was very pleased with their work on the body of the car and their attention to detail. They even cleaned the inside of the car. I was very surprised by that. I have never seen that before. Great job!! Will tell others about them.Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing service skills, very friendly, knowledgeable and...

Amazing service skills, very friendly, knowledgeable and understanding. They make sure you leave satisfied, road worthy and safe. Excellent at explaining what is wrong and how they intend to fix it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always prompt, kind, and I never have any issues. The guy...

Always prompt, kind, and I never have any issues. The guy in automotive is always very nice when I always forget where to go to check my car in. I appreciate it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer

Mathews Ford service department is wonderful. Always professional, and Josh gets high praise for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ryan said he could try to fit me in and I was thoroughly...

Ryan said he could try to fit me in and I was thoroughly impressed when they called two hours later and my truck was finished. This was not an oil change. They replaced the #8 coil in my 07 F-150. Very happy with the service and the truck so far is running beautifully! Thanks Guys and Gals!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Called the dealership and was able to schedule an...

Called the dealership and was able to schedule an appointment for THE WORKS oil change on short notice . Got me in and out in a timely manner , as I waited on the work .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.