Reviews
Write a reviewVery Pleasant Service Men and Respectful Also. I Really...
Very Pleasant Service Men and Respectful Also. I Really Appreciated That The Way All People Should Behave When Dealing With Customers I Don’t Know Their Names or I Would Tell You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Best Ford dealer in Ohio. Service department is first...
Best Ford dealer in Ohio. Service department is first rate, accommodating, thorough, friendly, they check all the boxes on my expectations. I highly recommend Mathews Ford to anyone looking to purchase a car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleased with scheduling and maintenance performed on...
Very pleased with scheduling and maintenance performed on my Edge. Staff and mechanics friendly and knowledgeable. Took care of us like family.Thank you all at Mathews Kennedy Ford of Marion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always receive excellent service, Ryan always takes very...
Always receive excellent service, Ryan always takes very good care of us, he needs recognized and a raise. Been doing business with him for 7 years now
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Appreciated the prompt and friendly service. Fast...
Appreciated the prompt and friendly service. Fast service. Got me in right away with a safety issue. I highly recommend Mathews for sales and service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The job was done very well and on time!The body shop...
The job was done very well and on time!The body shop manger was excellent, and his assistant was also very good, thanks to both of them!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Told me I needed a fuel pump and was gonna charge close...
Told me I needed a fuel pump and was gonna charge close to 1100.00 dollars and then to find out it wasn’t even what was wrong
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service Advisor went up and above and took care of me...
Service Advisor went up and above and took care of me with a spare tire. He deserves a raise. He took care of me even though the service tech was not able to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The young man that I first spoke to when dropping off my...
The young man that I first spoke to when dropping off my car to be worked on was kind and professional. He answered all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I couldn't be happier with my first car buying...
I couldn't be happier with my first car buying experience, the customer service was amazing and I love my new car! Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
