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Pallotta Ford

(93 reviews)
Visit Pallotta Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
New (330) 582-1216 (330) 582-1216
Used (330) 582-1227 (330) 582-1227
Service (330) 582-1236 (330) 582-1236

Inventory

See all 118 vehicles from this dealership.

About our dealership

At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
We look forward to doing business with you!

Service center

Phone number (330) 582-1236

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(93 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pallotta Ford from DealerRater.

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Very friendly and very fast service . Never hassled me to buy extras and got great financing for me .

Very friendly and very fast service . Never hassled me to buy extras and got great financing for me .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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I have gone to Pallotta for many years .. ALWAYS a pleasant experience! Shout out to Joe sales manager along with Nick and Jeff also in sales . They make this part of adulting painless and headache free ! Highly recommend to friends and family .

I have gone to Pallotta for many years .. ALWAYS a pleasant experience! Shout out to Joe sales manager along with Nick and Jeff also in sales . They make this part of adulting painless and headache free ! Highly recommend to friends and family .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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If I could give 0 stars, I would. DON'T DEAL WITH THIS DEALERSHIP unless you want to waste your time and money. Not quite sure how this scammy, shady dealership has a 4.5-star rating when all they do is scam people. They sold my dad a lemon (a Ford F-150) for $18,000, and he has had NOTHING but issues with this piece of junk. Not even four months of owning this garbage vehicle, and the transmission goes out. I have heard now from others that this dealership knowingly sells vehicles with mechanical problems and now my dad, a VETERAN who is also disabled and on fixed income, has to eat $18,000 and/or get a new transmission that could cost up to $7.5k. Awful business. Buyer beware. Seriously. Go anywhere but this useless place. (PS: They then had the audacity to respond to my Google review and LIE and say that they offered my dad to bring in his truck for a diagnostic test -- which they NEVER did. So not only are they scammers and shady, but they're also liars. Guess that tracks!)

If I could give 0 stars, I would. DON'T DEAL WITH THIS DEALERSHIP unless you want to waste your time and money. Not quite sure how this scammy, shady dealership has a 4.5-star rating when all they do is scam people. They sold my dad a lemon (a Ford F-150) for $18,000, and he has had NOTHING but issues with this piece of junk. Not even four months of owning this garbage vehicle, and the transmission goes out. I have heard now from others that this dealership knowingly sells vehicles with mechanical problems and now my dad, a VETERAN who is also disabled and on fixed income, has to eat $18,000 and/or get a new transmission that could cost up to $7.5k. Awful business. Buyer beware. Seriously. Go anywhere but this useless place. (PS: They then had the audacity to respond to my Google review and LIE and say that they offered my dad to bring in his truck for a diagnostic test -- which they NEVER did. So not only are they scammers and shady, but they're also liars. Guess that tracks!)

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This dealership is as shaddy as they come. They knowingly sell cars that have mechanical issues. They will even clear codes on issues with a vehicle to sell to you as if nothing is wrong with the vehicle. Everyone from the salesman, to the business manager, to the service manager are all shady. Do NOT buy a vehicle from this dealership. We bought a vehicle a week and a half ago from this shady dealer and already have had to sensor lights come on. Have a print out showing they tried to clear the codes on the vehicle.

This dealership is as shaddy as they come. They knowingly sell cars that have mechanical issues. They will even clear codes on issues with a vehicle to sell to you as if nothing is wrong with the vehicle. Everyone from the salesman, to the business manager, to the service manager are all shady. Do NOT buy a vehicle from this dealership. We bought a vehicle a week and a half ago from this shady dealer and already have had to sensor lights come on. Have a print out showing they tried to clear the codes on the vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Very good experience at least until day after purchase started vehicle and the engine light was on

Very good experience at least until day after purchase started vehicle and the engine light was on

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealing with Andy was an easy and enjoyable experience. He gave us a deal we couldn’t turn down. Business is professional, clean and lots of happy people!

Dealing with Andy was an easy and enjoyable experience. He gave us a deal we couldn’t turn down. Business is professional, clean and lots of happy people!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Never heard back from them. Didn’t call me or email me back. Ignored at dealership for the most part as well

Never heard back from them. Didn’t call me or email me back. Ignored at dealership for the most part as well

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very helpful, not at all pushy staff. I'm supposed to use more words I guess

Very helpful, not at all pushy staff. I'm supposed to use more words I guess

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Pallotta mobile service took care of my flat tire. Alex the technician was speedy and took my tire off in my driveway and then brought back a new tire and installed it. Pallotta staff is very responsive to the customers needs. This is an excellent dealership!

Pallotta mobile service took care of my flat tire. Alex the technician was speedy and took my tire off in my driveway and then brought back a new tire and installed it. Pallotta staff is very responsive to the customers needs. This is an excellent dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know our mobile service was able to help you out with your flat tire! It's great that Alex and the rest of the Pallotta Ford team were responsive and efficient. Thanks for sharing this excellent review, we appreciate it!

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We were greeted by a bunch of smiling faces. Our salesman Jeff Varner was knowledgeable, professional and friendly. He made the buying process very smooth from beginning to end. It was a pleasure working with him, I would highly recommend him. The finance man was easy to work with. He took his time going over the loan and was very articulate. He was also very knowledgeable and professional. A+ transaction from start to finish. They are both an asset to your dealership.

We were greeted by a bunch of smiling faces. Our salesman Jeff Varner was knowledgeable, professional and friendly. He made the buying process very smooth from beginning to end. It was a pleasure working with him, I would highly recommend him. The finance man was easy to work with. He took his time going over the loan and was very articulate. He was also very knowledgeable and professional. A+ transaction from start to finish. They are both an asset to your dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Jeff and our finance team were able to provide a smooth buying process for you at Pallotta Ford. We appreciate your recommendation, and we'll be sure to pass along the kind words!

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