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Gettel Genesis of Sarasota

(172 reviews)
New (941) 343-8787 (941) 343-8787
Used (941) 343-8784 (941) 343-8784
Service (941) 957-9573 (941) 957-9573

Reviews

(172 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Genesis of Sarasota from DealerRater.

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Melanie made sure the job was done right!

Melanie made sure the job was done right! She was professional and courteous. I would recommend their service anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

On behalf of Melanie and our Service Team, thank you! We will be here at your next appointment, with a friendly smile.

Very efficient explaining questions we had on function’s

Very efficient explaining questions we had on function’s with the vehicle Had the car ready at the time told

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your business! Our team will be here to serve you.

Everyone was very easy to work with and made sure I

Everyone was very easy to work with and made sure I understood. The negotiation efforts were very clear. Financing was a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing these reflections on your recent purchase experience. Our team will be here for all your future automotive needs! Happy Motoring!

Just got my 2023 Genesis GV80 Brunswick Matte Green and

Just got my 2023 Genesis GV80 Brunswick Matte Green and couldn't be happier! This dealer goes above and beyond... drove over 2 hours to them. Extremely helpful people 👏 Dealers in my area for Genesis seem to not care at all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your kind words for our Dealership are very much appreciated. Guest satisfaction is our top priority so we are glad to know you are satisfied. Thank you! Happy Driving in your new GV80!

Santiago was amazing to work with.

Santiago was amazing to work with. He provided with the facts in a very easy to understand manner. He was very personal and knowledgeable. I didn’t feel pushed into making any decisions on the spot and he allowed me the time to consider all the facts and make the best purchase for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are grateful that you took the time to leave a review. We value our customers and are glad to know that Santiago gave you the great service that you deserve. Thank you for your business!

Everything was great from start to finish.

Everything was great from start to finish. Everyone was patient and had a lot of information for us for all of our questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Delivering great customer service is our top priority, so we are glad to know you are happy. Our team will be here to serve you, be it in Sales or Service, for all the years and miles ahead! Thank you for choosing us as your Genesis Dealership!

Jordan and his team were great!

Jordan and his team were great! We had the Auto Butler done and the whole car looked it was showroom again. Thanks for the service y'all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. We know how many choices you have. We also appreciate your very kind words for our associate, Jordan, Our Team looks forward to serving you for all the years and miles ahead!

They were super chill & very flexible with my trade in.

They were super chill & very flexible with my trade in. They took care of me and got me set up with a great car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and are glad to know you are a satisfied customer! Thanks!

All of the managers at this dealership are very

All of the managers at this dealership are very professional and helpful. Jorge and Nick have been very kind through the whole process. I am definitely going back to buy my next car from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review! Your experience is our top priority and our entire team looks forward to serving you again, be it in sales or service. Thank you and enjoy your new Genesis!

Friendly professional service, Santiago was knowledgeable

Friendly professional service, Santiago was knowledgeable and patient. Smooth process and efficient service. Great experience and I found the vehicle I love!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations! We are so glad that we could help you find the car that you love! I will pass along the kind words about Santiago. Thank you!