Skip to main content

Gettel Genesis of Sarasota

(172 reviews)
New (941) 343-8787 (941) 343-8787
Used (941) 343-8784 (941) 343-8784
Service (941) 957-9573 (941) 957-9573

Reviews

(172 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Genesis of Sarasota from DealerRater.

Want to share your experience with this dealership?

Write a review

The service department is friendly and knowledgeable.

The service department is friendly and knowledgeable. My car was clean and ready when they said it would be. Overall my experiences with Gettle Is very positive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for taking a moment to provide feedback on your recent service experience. It will be our pleasure to work for you again in the future. Thank you!

Service department is always nice, and they keep you up

Service department is always nice, and they keep you up to date with your vehicle on when service is complete. I'd definitely recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and you choosing us. We want to make servicing and maintaining your vehicle as pleasant an experience as possible. We look forward to serving you again.

The staff was courteous, friendly, helpful Subject

The staff was courteous, friendly, helpful Subject Matter experts and welcoming atmosphere. I would recommend to colleagues and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thank you for efficient and quick service

This is the second car that I bought here.

This is the second car that I bought here. Great staff from greeting to closing deal. Gave us information without being “pushy” so we could make a proper decision. Happy experience for us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty! We are happy to hear that you continue to have good experiences at each visit. It will be our pleasure to serve you again!

Nice people in Service.

Nice people in Service. But, part of the service on my Genesis includes car wash. Didn’t get that. They did rotate my tires ; but my front tires take less air than my rear tires. They didn’t accommodate for that. Otherwise, good job.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to leave feedback. I apologize for any inconvenience you experienced. We will address this at our next meeting. Our goal is to give every customer an exceptional experience and we hope to prove that commitment to you on your next service appointment.

Grate service and grate attention to detail.

Grate service and grate attention to detail. Very pleased with Mr. Anderson and his team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It will be our honor to service your vehicle for all the years and miles ahead! Have a great day!

Friendly and efficient service.

Friendly and efficient service. Shaylee was a pleasure to deal with. The following sentence is to achieve the 15 word minimum. How’s that?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the nice review. Shaylee and our team looks forward to serving you for many years to come!

The BEST experience I ever had taking my Genesis to a

The BEST experience I ever had taking my Genesis to a dealer for service. Charley, the service manager was exceptionally understanding of the problem. I was provided a loaner car and the car was ready as promised with an in between update when work on the car started. I wish I could transport Gettel Hyundai to Miami. Exceptional treatment and service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Charley, the Service Manager was exceptionally understanding of the problem. I was provided a loaner car and my car was ready as promised with an in between update when work on the car started. I wish I could transport Gettel Genesis to Miami. Outstanding treatment and service.

Dealer response

Thank you kindly for your business and great review. We will be here to serve you again!

Consumer response

Thanks again for your great service. I hope to use your dealership in the near future

Or experience at the dealership was wonderful.

Or experience at the dealership was wonderful. Our salesman was excellent and everybody was polite and thorough. We loved working with Santiago

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business! Santiago and our Team look forward to serving you again!

Awesome service!

Awesome service! Good deal. No nonsense. In and out, quickly; no hassle sale. Beautiful car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations! We wish you many miles of driving joy!