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Gettel Genesis of Sarasota

(172 reviews)
New (941) 343-8787 (941) 343-8787
Used (941) 343-8784 (941) 343-8784
Service (941) 957-9573 (941) 957-9573

Reviews

(172 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Genesis of Sarasota from DealerRater.

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Santiago was very knowledgeable about the product line.

Santiago was very knowledgeable about the product line. He clearly listened to our needs and responded with the right vehicle. Great salesmanship, great follow up, sincere no commitment to meeting our needs. The best of the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for recommending Santiago, we agree he cares and is very knowledgeable. We appreciate your business and feedback! Happy Driving!

Staff answered all questions and was very helpful and

Staff answered all questions and was very helpful and knowledgeable. Thank you all. Still learning all the mechanics.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your business. Please let us know if we can do anything to make your driving more enjoyable!

Santiago was amazing!

Santiago was amazing! He was able to find me a car that was not only affordable, but almost brand new and exactly what I wanted. He showed me kindness, patience, and compassion during the entire process. David, Jorge, and Steven also we’re great in assisting during the process as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and you choosing us as your preferred Dealership. Our team strives to make our customers feel comfortable while visiting, so it is nice to know that you are pleased. Thank you and happy motoring!

Branton was young but knowledgeable, seemed honest and

Branton was young but knowledgeable, seemed honest and fair. They were helpful and willing to work with us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

On behalf of Gettel Hyundai of Sarasota, thank you for your business!

Santiago and his manager nick parisey were professional

Santiago and his manager nick parisey were professional and got me the price I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Gettel genesis is awesome

Consumer response

Gettel Genesis is awesome

Santiago and the entire team at Gettel Hyundai of

Santiago and the entire team at Gettel Hyundai of Sarasota were kind, friendly, knowledgeable and eager to help! Prior to reaching out to this dealership, I had a not-so-great experience at another. Gratefully, Santiago and the team quickly helped me locate a very specific vehicle I was hunting for, consistently followed-up with all correspondence and orchestrated a smooth paperwork process. Very appreciative for their assistance. I highly recommend this team to help on your car search! Team members who assisted me, all were great! Jorge, Nick, Cassie, Brian, Briant and Glenn!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

On behalf of Gettel Genesis of Sarasota, thank you for your business and the recommendation! Our Team works hard to ensure that our customers get outstanding service, and it makes us very happy that it reflected during your recent visit.

Kept us well informed about delivery schedule incl delays

Kept us well informed about delivery schedule incl delays efficiently handled paperwork and wew patient with bank issues on holiday weekend. Gaveus fair trade in value

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our goal is to always provide great customer service, so we are glad to know that you are pleased. Let us know if we can do anything more for you. Thank you for your business!

My sales associate Alina was fantastic!

My sales associate Alina was fantastic!! & the one Mngr, Jorge, was. Great help after the sale also, Thank you !

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

On behalf of Gettel Hyundai & Genesis of Sarasota, thank you for your business! We are so happy yo know you had a great experience. Alina, Jorge and our Team will be here to serve you again.

Our first visit to your service dept.

Our first visit to your service dept. Jordan and all others were very helpful and welcoming. A true pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to serve you. We will be here for all of your future automotive needs. Happy Driving!

We had our first visit with Gettel of Sarasota after

We had our first visit with Gettel of Sarasota after moving to Venice from Tucson, AZ. Our enter experience from check-in to exit was excellent. Thanks to Jordan our contact person and all the other staff that made us so welcome to Gettel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and are glad to have you a part of the Gettel family! Jordan and our Team will be here for all of your automotive needs.