Reviews
Write a reviewMy service advisor was Jason
My service advisor was Jason who did an excellent job. I would recommend Northtown Service Department to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My car was ready in a timely manner
My service was a NY state inspection and I opted to wait for the car. I enjoyed a cup of coffee and read my book in your comfortable lounge, which I appreciate. My car was ready in a timely manner and Jason got me out of there quickly. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shawn took customer care to an exceptional level!
Shawn took customer care to an exceptional level! I would recommend Northtown Service Department to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very friendly and great experience.
Very friendly and great experience. I would recommend Northtown Service Department to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service, Clean facilities
My wife and I decided to lease a new vehicle from Northtown Toyota Volkswagen Scion. We took our kiddos (8, and 9yrs) along for the process. From test drive to purchase, the staff was accommodating and professional. We appreciated not being pressured, neither while test driving, nor when discussing purchase price.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is a pleasure doing business with Northtown
It is a pleasure doing business with Northtown Toyota. Every effort is made to make me feel that my business is appreciated and that is very important to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service from all associates
Excellent service from all associates at Northtown Toyota which is my usual experience..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wonderful amenties offfered to waiting customers
A very attentive and knowledgable staff. Wonderful amenties offfered to waiting customers, a bagel and several coffees and current newspaper. Nice waiting room. Staff seem eager tio help in all categories. Was out in about an hour
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
friendly, coourteous, nice waiting room
friendly, coourteous, nice waiting room, washed car, nice!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My vehicle was serviced in a timely manner
My vehicle was serviced in a timely manner and was returned with a car wash.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
