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Northtown Volkswagen

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (330 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My service advisor was Jason

My service advisor was Jason who did an excellent job. I would recommend Northtown Service Department to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My car was ready in a timely manner

My service was a NY state inspection and I opted to wait for the car. I enjoyed a cup of coffee and read my book in your comfortable lounge, which I appreciate. My car was ready in a timely manner and Jason got me out of there quickly. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Shawn took customer care to an exceptional level!

Shawn took customer care to an exceptional level! I would recommend Northtown Service Department to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very friendly and great experience.

Very friendly and great experience. I would recommend Northtown Service Department to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service, Clean facilities

My wife and I decided to lease a new vehicle from Northtown Toyota Volkswagen Scion. We took our kiddos (8, and 9yrs) along for the process. From test drive to purchase, the staff was accommodating and professional. We appreciated not being pressured, neither while test driving, nor when discussing purchase price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It is a pleasure doing business with Northtown

It is a pleasure doing business with Northtown Toyota. Every effort is made to make me feel that my business is appreciated and that is very important to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service from all associates

Excellent service from all associates at Northtown Toyota which is my usual experience..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wonderful amenties offfered to waiting customers

A very attentive and knowledgable staff. Wonderful amenties offfered to waiting customers, a bagel and several coffees and current newspaper. Nice waiting room. Staff seem eager tio help in all categories. Was out in about an hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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friendly, coourteous, nice waiting room

friendly, coourteous, nice waiting room, washed car, nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My vehicle was serviced in a timely manner

My vehicle was serviced in a timely manner and was returned with a car wash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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