Audi Westwood

I received help from Kevin who was great throughout the whole process of trading an old car for another. Everyone was friendly and the whole process went smooth.

Used them to provide inspection and diagnostics expertise. Jae Mason was a great Service Department Consultant. Very professional organization and upbeat vibe. Highly Recommend. Best Hot Chocolate machine in existence!

Good service for audi A4. like the environment and service. answer question. provide vidio and text communication. will come back for service again. Hopefully it helps.

I have been taking my Audi A4 to Audi Westwood for many years and although I paid a bit more with dealer prices the customer service and quality of repairs was always very good. My latest visit however suggests that the current ownership is focused on maximizing profits through the service department. The practice of billing 2 or 3 times the actual labor hours required to perform a service reflects poorly on the organization and should be addressed. The cost of parts are also overly inflated. At $250 per hour, the consumer should be charged for the actual time spent on the service or repair. For example: If a repair is billed for 8 hours but the technician completes the work in 3 or 4 hours he will be paid for 8 and then get paid do another repair. This is great for the tech but at $250 per hour, not good for the consumer. Under warranty, I would not hesitate to use Audi Westwood service department. The facility is clean and access to a loaner car is a significant plus. Once the warranty has expired however, I would consider repair facilities that offer more competitive rates.

Excellent - Michael was great to work woth as was Dan. They even had good coffee. Great experience. Would go back and would recommend to anyone

I took my car for 70K miles service, including tire rotation and balance. It took about three hours to complete. The staff was attentive and thorough.

The young man overseeing everything was very attentive and helpful. Took a little longer than I would like otherwise good job. Nice job overall by all

Fantastic experience at this dealership, from initial Internet outreach all the way through to vehicle pick up. Collaborative, communicative, responsive, and very accommodating dealership. Would definitely recommend to a friend, and will certainly be back!

Great customer service. Word word word word words word word word word word word word word word word word word word word word word word word word word word word word word word word wee

We have 2 Audi?s and always service them regularly at Audi Westwood. The location is spotless. The repair work is always excellent. The service is always outstanding. Renan de Almeida is always responsive, knowledgeable, attentive, professional, and accommodating.