Reviews
The staff was very attentive and was able to work with me
The staff was very attentive and was able to work with me on price, financing and paperwork. I would definitely recommend Albany Subaru in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I think it was Michael who assisted me when I drove the
I think it was Michael who assisted me when I drove the car in. Subaru is new to me and he answered some simple questions about the technology. Jason, the person who checked me in isn't on your dept. list. He provided excellent customer service and managed to get me in and out within 1 1/2 hours as promised by sales rep. (Only needed mud guards installed.) The waiting area was clean and comfortable. The coffee well stocked with amazing alternative beverages and few snacks to choose from. Compared to Toyota...I'm impressed. We'll see how the future goes with our long term Subaru relationship.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What a fantastic dealership!
What a fantastic dealership! Great people and nice place. Andrew, and the general manager Bryan, went above and beyond to get us the deal we needed, and were professional, super-friendly and patient. They even delivered the car to us! This is the place to go if you are thinking of buying a Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ahmad my Sales person is fantastic made sure everything
Ahmad my Sales person is fantastic made sure everything was smooth and easy as soon as I got there!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Please update your system to put the correct name on the
Please update your system to put the correct name on the survey. This is Raymond Berri, not Gareth Walters
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jay was excellent and had good advice on how to handle
Jay was excellent and had good advice on how to handle various topics. Thumbs up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
In all the years I've purchased cars this was by far the
In all the years I've purchased cars this was by far the best experience at a dealership. Andrew was the perfect sales person for us. Low key. Down to earth. No high pressure sell. Brian the manager on site was personable and able to work within our budget. And Gianella and Abba the mascot were fabulous in finalizing the paperwork. We are happy to support a local dealership and look forward to amazing service for our Crosstrek.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am always treated so well at Albany Subaru.
I am always treated so well at Albany Subaru. Good service, shuttle rides, and always done before they predict. Very friendly too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was able to drive in with a flattening tire (under
I was able to drive in with a flattening tire (under warranty) and drive out in about 30 minutes with a new balanced tire. Efficient, friendly technicians and staff. I've been a customer for many years and very satisfied with the service. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My wife and I just purchased a new 2025 Subaru Forrester
My wife and I just purchased a new 2025 Subaru Forrester from Albany Subaru and the experience could not have been better! The entire staff was extremely helpful, efficient, friendly, and everyone involved worked very hard to ensure that we were completely satisfied with our new purchase. They were such professionals and treated us in the same way. They gave us a fantastic deal on our trade in, far better than other buying sites like Carvana or KBB, and made sure we were completely satisfied with the offer for the new vehicle. This was our third Subaru from Albany Subaru and we will not hesitate to come back again for our next car. Thank you Albany Subaru...Bryan and Ryan , you were both incredible, and we truly appreciate the wonderful attention you gave to us. We can't wait to hit the road with our new car. I would recommend this dealership to anyone who wants to purchase or lease a new car. It was an awesome buying experience. 5 STARS! Well done!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car