Reviews
Everyone was very kind and considerate.
Everyone was very kind and considerate. They answered all of my questions and I got the price I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service tech was very knowledgeable.
The service tech was very knowledgeable. He was very helpful and was able to help with a problem I was having with my mirror. I use a walker and have a hard time walking and standing. He provided a chair for me at the counter.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Albany Subaru was professional and efficient in getting
Albany Subaru was professional and efficient in getting my fleet car swapped out. Very professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No good, nothing but broken promises and tried to get me
No good, nothing but broken promises and tried to get me to pay for the additional maintenance package! You have to read the “small print” to realize they try to push this package on everyone. Once my deal was completed, I heard nothing from them unless I made the call to check status on my car.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Had some problems with AS lately.
Had some problems with AS lately. But Jay Parafina is a really good problem solver.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
The service was friendly and efficient.
The service was friendly and efficient. We felt at ease getting the car we wanted at a good price.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was friendly and accommodating.
Everyone was friendly and accommodating. Service was prompt. I wound up paying far less than I anticipated. Highly recommend Albany Subaru for both Sales & Service.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every step was quick and easy, everyone at the dealership
Every step was quick and easy, everyone at the dealership was friendly and helpful. I had no difficulty booking a service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service dept is excellent!
The Service dept is excellent! Had an issue with my 2024 Forester’s battery as it didn’t stay charged! They found the problem and resolved it in a short time! Thank you Aaron, Jay and staff! Renné Beasley
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Express Service was just as promised!
Express Service was just as promised! In and out in less than 90 minutes. Daniel was very helpful. Thanks!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair