Killeen Certified

Great staff with outstanding service! They made the process seamless from start to finish. Everyone was very friendly.

Buying vehicle experience was very positive and pleasant. The sales rep, Alexis was very helpful and answered all of our questions. I would highly recommend Killeen Ford to family and friends.

This buying experience was by far one of the best we have every had. We have been a Ford family for decades and we never felt pressured or uneasy about any part of the process. We would like to thank Killeen Ford for meeting our expectations and getting through the process in a fairly timely manner.

This is the first Ford I have owned in over 35 years. Killeen Ford made the purchasing very easy. Everyone at the dealership treated me great from the time I came in & left with my new Truck.

BAIT and SWITCH, stay far away from this dealer, we were looking at a 2023 Hyundai Tucson SEL, in fact it's still listed and months later, if you try to buy the car they under priced they will say you have to buy the Protection package for the tune of 5 to 6k. I have told them to lose my phone number and blocked the sales person 3 or 4 times but they just called again, cold calls trust me this dealer is pure rip off, let them go out of biz !! Oh forgot they tell you we can't give you a quote over email or the phone you have to go in....

Everyone was real helpful.After the salesman Jimmy told us we had the truck a manger called and assured us the truck was ours.Then Jasmine called to make sure everything was going well. Great teamwork!!!!

I had a 9 am appointment. I was checked in by Shawn Lilley at 9:05 with "Wait" on the service ticket. An estimate of $200. was given in writing. A lube and oil change, tire rotation along with a front end alignment was requested and completed. No phone call, text, or notification by calling by name was received. After waiting 3 1/2 hours I went to the service desk. My service adviser was not available, the supervisor said " I have your ticket right here"!!!!!! Who knows how long I was sitting there waiting when I had other things to do. Obviously my time is not important. Maybe I should request a refund of "my time". My bill was $70. over the estimate.

I’ve bought several vehicle from this dealer Al ways had a good experience thsnkyou

Patient, professional, and courteous employees. Recommended a few friends to go who are shopping for new vehicles.

Very professional staff. Sean Knox was outstanding and helped us out every step of the way.